Contract Management Officer

Contenuto del lavoro

Your workplace

With more than 1,700,000 vehicles under management, the ALD Automotive group is Europe’s leading provider of lease and fleet management solutions for businesses and individuals. The Group is present in 43 countries worldwide and is part of the Société Générale Group.

Since our start in 1965, 250 employees have joined our team. Our ambition? To provide an exceptional service to fleet managers and drivers. A huge challenge, which we meet with a fleet of over 70,000 vehicles. ALD Automotive is the reference in Belgium for operational leasing, car rental and fleet management. With an innovative view on multimobility, social issues and leasing experiences, we also offer our customers flexible solutions: company bikes, charging options, pool bikes, mobility applications, consultancy, etc. Always taking into account the individual needs of the customer. ALD Automotive is part of the Société Générale group and encourages its employees within an exciting working environment. You will be working in a healthy company that is economically and commercially solid. We operate in a sector that is changing rapidly. With us, you will therefore work in a working environment that offers room for initiative and growth.

RESPONSIBILITIES

As Contract Management Officer, you and your 8 colleagues are responsible for the entire contract management. You guarantee a qualitative and punctual treatment of requests to change contracts during their term (change of parameters, addition/withdrawal of services and accessories) and the conclusion of contracts. You will make frequent financial calculations (using Excel, among other tools).

You ensure that all administrative steps of the files assigned to you are processed correctly. You have regular telephone contact with our customers and dealers and of course with your colleagues from other ALD departments. You collect the information necessary for the adjustment and termination of contracts.

You will also be able to improve the process quality and further optimise the systems. We give you the space to put your ideas into practice. If you appreciate analyzing process and likes working with numbers, this is the job for you!

MUST HAVE REQUIREMENTS

• You have a Bachelor’s degree and at least 4 years of demonstrable experience in a similar position.
• You are analytically and numerically minded, have strong thinking and reasoning skills and are able to optimise existing processes.
• You love administration and are organised and able to manage your priorities.
• You work equally well independently as in a team.
• You can deal with deadlines and enjoy a steady work pace.
• You have a very good knowledge of Dutch, French and English, both spoken and written.

WE OFFER

• A coveted position with an international player with more than 6000 employees in 43 countries.
• A place in an inspiring and challenging work environment.
• Attractive salary package, supplemented with a range of extra-legal benefits such as a pension savings plan, hospitalisation insurance and meal vouchers. - Optimal work-life balance thanks to 12 ADV-days, flexible hours and two days of home working per week.
• Private leasing at an attractive price after six months.
• Extensive coaching and development opportunities