Corporate Social Responsibility Manager

Mission

• Strategy development & coordination of SN Corporate and LHG sustainability objectives.
• Align internal and external stakeholders making sure the strategy execution is followed up.
• Coordinate all Sustainable projects/programs within SN through a transparent PMO governance.
• Close cooperation with all LHG companies for benchmarking- and alignment purposes.

Key Result Areas

Strategy development & coordination

• Translate and support the LHG sustainability vision within Brussels Airlines.
• Develop and promote sustainable goals and KPI’s using the OKR model at company level and also at division and department level.
• Based on our goals, build the appropriate strategy allowing the company to reach the set targets.
• KPI’s & reporting: follow up on the metrics & on the departments on how to further improve company results. Ensure that sustainability performance can be measured and communicated upon internally and externally.

Stakeholders alignment

• Align internal stakeholders on business sustainability goals .
• Build an internal/external communication plan in close collaboration with the communication team and follow up on it.
• Build and foster a strong external partnership network (internally and externally).
• Work in close collaboration with the Public Affairs and Aeropolitical departments.
• Build a Sustainability champion structure within all departments.
• Prepare and support discussions for the MB & EMB but also towards the different departments.

Project & Change Management

• Based on the LHG- and Brussels Airlines ambitions, build a roadmap.
• Manage a portfolio of diverse projects & initiatives & follow up.
• Implement and lead sustainable projects and programs. Anticipate issues within projects, work together with project leads towards finding solutions or ideas & escalate when required.
• Integrate sustainability within Brussels Airlines Governance.
• Operate a cultural shift to ensure sustainability become part of our DNA.
• Implement change management and continuous improvement at the level of sustainability.
• Develop methodologies to assess the viability or success of sustainability initiatives.
• Monitor and evaluate the effectiveness of sustainability programs.

Profile

• Minimum 2 years of relevant experience in project management or complex transversal topics
• University degree or equivalent is an asset
• Experience in building and implementing Sustainable strategy is an asset
• Project management skills
• Strong communication skills
• Stress resistant / reliable / discrete.
• Ability to synthesize & prepare high level presentations, ability to change perspectives.
• Strong organizational skills – multitasker.
• Strong ability to connect and build partnership.
• Able to motivate/inspire involved stakeholders to successfully drive the change using a range of soft skills.
• Logical and fact-driven.
• Comfortable with figures & analytical skills.
• Able and willing to challenge the status quo.
• Persuasive and comfortable in dealing with all type of communities (senior management, external parties, operational and customers facing people).
• Action oriented, drive to find solutions and focused on results/ outcomes rather than process.