Customer Service Representative

☞ Consult

Visualizza: 145

Giorno di aggiornamento: 26-11-2025

Località: Zaventem Flemish Brabant

Categoria: Consulenza / Servizio Clienti Salute / Assistenza medica Medical Amministrativo / Impiegato / Assistente

Industria: Medical Equipment Manufacturing Medical Practices Hospitals Health Care

Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

As Customer Service Representative you will provide administrative support within Nordics region for all products. You will help to troubleshoot and resolve issues to avoid disruption to customer orders, while contributing to continuous improvement of our processes.

Responsibilities:

  • Process customer orders on Oracle business system for Nordics region.
  • Resolve customer issues via phone and email in an efficient and timely manner.
  • Generate and analyse reports of daily operations (i.e. shipments) to proactively prevent errors.
  • Arrange deliveries to, and collections from, customer sites through 3rd party couriers and liaise with our warehouse regarding inbound and outbound activities.
  • Maintain up-to-date knowledge of relevant products, including pricing and product codes.

About You:

  • Customer Service experience in a B2B environment
  • Fluency in English and Swedish is essential
  • Finnish language skills will be highly advantageous
  • Assertive attitude, enthusiastic to learn, forward thinking, open to unexpected challenges, and able to think on your feet
  • Ability to work under pressure to short deadlines, good organisational and prioritising skills
  • Knowledge of Customer Service systems and databases
  • Excellent Microsoft Office skills
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Scadenza: 10-01-2026

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