HoorInfo Coordinator

☞ Cochlear

Visualizza: 120

Giorno di aggiornamento: 26-11-2025

Località: Mechelen Antwerp

Categoria: Altra

Industria: Medical Equipment Manufacturing

Tipo di lavoro: Full-time

Loading ...

Contenuto del lavoro

Cochlear is looking for a HoorInfo Coordinator for our Cochlear Benelux unit. The HoorInfo Coordinator handles all candidate inquiries about implantable hearing solutions and offers valuable insight through mentoring. They guide the candidate through the candidate journey with the objective to convert the candidate to recipient. In addition to their core task, they will be an active part of the marketing team and provide support in the field of online and offline communication, social media and event management.The HoorInfo Coordinator will cooperate within the Benelux Marketing team, based in the Mechelen BE headquarters, but will work mainly for the Dutch market. After their training period, they can work remotely up to 40%.Your Role
  • You act as the primary liaison for inbound and outbound candidate communication through online channels
  • You ensure that all candidates are supported throughout the decision-making and implantation process. You handle candidate inquiries about implantable hearing solutions in an empathic mentoring and personalized way
  • You connect candidates to clinics or volunteers and do the follow up to make sure the candidates get the correct counselling of their severe hearing loss
  • You coordinate event registration process in Marketo
  • You support the Engagement Specialist and Specialist Marketing Communications in the organization of candidate events and consumer activities in Belgium and The Netherlands (e.g., Information Sessions, yearly Hear & Experience Day, recipient workshops,…)
  • You coordinate online and offline candidate communication materials such as web pages, brochures, welcome packs, …
  • You ensure the Facebook Community Management and screen various social media platforms for relevant candidate and competitor information
Join our experienced and engaged marketing team and make a true difference for people by helping them to hear again!About You
  • You can provide an empathetic experience to the candidate through strong communication, listening and influencing skills, a friendly and positive attitude and excellent customer orientation
  • You have strong and clear communication skills, including experience in telephony, and perfect written, spoken and understanding skills in English and Dutch
  • You have proven analytical and problem-solving skills, the ability to advise and mentor customers and you have strong organizational skills
  • You master impeccable administration skills
  • Ideally, you know your way around CRM systems like Salesforce and are not afraid to us it in an intensive and expert way
  • You are enthusiastic by the world of hearing and audiology and you are eager to learn more about it and about our implantable solutions
  • You have knowledge about the Dutch reimbursement landscape and the candidate journey or are willing to delve into it
  • You have experience or a strong interest in (medical) marketing
  • You are a strong team contributor, with a proven ability to work independently
Cochlear is the global market leader in implantable hearing solutions and is a top 100 company on the ASX. Our cochlear implant systems comprise high-reliability implantable devices together with external sound processors and connectors to provide hearing for people with profound hearing loss. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.Be part of something purposeful and APPLYnow by clicking on the link below and see your career grow!Equal opportunitiesCochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.
Loading ...
Loading ...

Scadenza: 10-01-2026

Clicca per candidarti per un candidato gratuito

Applicare

Segnala lavoro
Loading ...

LAVORI SIMILI

Loading ...
Loading ...