IT Support - Ghent

☞ Hemmersbach GmbH & Co. KG

Visualizza: 160

Giorno di aggiornamento: 26-11-2025

Località: Ghent East Flanders

Categoria: IT - Software IT - Hardware / Reti Tecnologie dell’informazione

Industria: IT

Tipo di lavoro: Voltijds

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Contenuto del lavoro

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your Tasks

IT Onsite Technician is a physical presence service to provide second line support at customer location.

Main responsibilities:

  • Install, upgrade, support and troubleshoot Windows and any other authorized desktop software / applications
  • Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices
  • Perform general preventative maintenance tasks on devices and software
  • Follow and execute instructions provided by Subject Matter Experts
  • Provide onsite hand and eye support to Customers
  • Accurately record, update and document requests using the IT service desk system
  • Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
  • Contribute towards reporting as per customer requirement

Our Requirements

  • At least 2 years of experience in the similar position
  • Fluent Dutch
  • Good English
  • Good communication skills
  • Strong customer/people service skills
  • Knowledge of Microsoft Office (Outlook, Word, and Excel)
  • Experience in Microsoft operating System installation and troubleshooting
  • Experience in Break / Fix of Desktops, Workstations, Notebooks and Printers
  • Detail-oriented and self-motivating approach
  • Ability to work in a project-based environment requiring flexibility and teamwork

Your Benefits

  • A secure job in an exponentially growing international company
  • Exciting projects in your own responsibility with diverse challenges
  • Wonderful team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Very good opportunities for professional and personal further development thanks to our human resources development program
  • Mentor program for an easy start for new employees
  • Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes
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Scadenza: 10-01-2026

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