Junior EIT Food Community Manager

Contenuto del lavoro

The European Institute of Innovation and Technology (EIT) Food is a young and fast growing organisation focusing on entrepreneurship and innovation in the agri-food sector. EIT Food is a start-up but has characteristics of a multinational and is operating in a European and international environment. It has 5 regional offices (Co-Location Centres or CLC) in Europe, each covering several partner countries. The members of the EIT Food community are world-class players in the international agri-food sector.

EIT Food’s vision is to put Europe at the centre of a global revolution in food innovation and production, and its value in society. EIT Food will engage consumers in the change process, improve nutrition and make the food system more resource-efficient, secure, transparent and trusted.

More info on EIT Food and its activities-www.eitfood.eu

Contract type and Location

Permanent and full-time contract - You will be based at the HQ in Leuven (Belgium). You are flexible in your work hours and if needed, are able to travel to various meeting locations within Europe (limited travel)

ROLE AND RESPONSIBILITIES

Reporting to the Head of Education Services :

• You will continue to develop & deliver on the vision & strategy for EIT FoodHive as a vibrant professional network, advertise and implement consistent and ongoing engagement for our community members through developing a cohesive communication plan & defining a alumni services offering which also can be used in external marketing to attract new learners


• You actively gather the wishes and objectives from the stakeholders of EIT Food for the community platform. You translate them into concrete projects, being the bridge between the platform provider and the different stakeholders, working closely together with different functional areas


• You will actively follow-up & engage with the EIT Food Alumni community, as well be EIT Food’s representative in the EIT Alumni working groups


• You will develop your leadership skills through horizontally managing a team of student representatives, alumni representatives and/or trainees to improve alumni engagement and retention


• You will develop and deliver on the vision and strategy for alumni activities within Cross-KIC activities, and lead implementation


• You will be responsible for the day-to-day management of our EIT FoodHive community platform through HiveBrite


• You acquire thorough knowledge of the platform, both the user interface and the back office, and are responsible for the training of colleagues & other stakeholders.


• You design and implement rules, guidelines, and best practices for the community to optimize the member experience.


• You liaise with and provide guidance to a team of programme managers and activity leaders who own EIT FoodHive communities to ensure the (group) members remain engaged.


• You are responsible for the coordination of the content, safeguarding a balance between internal and external content, and liaise with the communication team and the Social Media Community Manager.


• You moderate the platform and solve member-related issues to ensure a cohesive community and manage member expectations.


• You analyse the performance of the platform using Google Analytics and adapt the strategy to assure the KPI’s are being met.


• You continue to sharpen your expertise and follow international trends on community relationship management as well as the technical aspects.

SKILLS AND EXPERIENCE

• Bachelor or Master’s degree. A degree in journalism, communications, public relations or marketing is an advantage,


• Previous work experience in a position with competencies relevant for this role;


• Familiarity with community platforms and/or content management systems;


• Familiarity with API integration would be an extra asset;


• Knowledge of data analytics and techniques to optimize the platform experience;


• The ability to combine strategic and analytical insight with a human understanding;


• You need excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees/partners


• Familiarity with information technology, especially digital and video means of communication, is essential;


• Proven ability to establish trust and good communication channels, including remote communication with international teams;


• The ability to confidently communicate with our colleagues, partners & providers


• Strong social skills and the competence to clearly argue ideas and align the stakeholders.


• A basic knowledge of data management and privacy (GDPR) legislation;


• The ability to take ownership and initiative to get things done without being asked;


• A passion for food, innovation and sustainability.

EIT FOOD OFFER

• EIT Food offers a competitive salary package.


• Flexibility and the balance between work and private life are equally important.

EQUAL OPPORTUNITIES

EIT Food is an equal opportunity employer, offering each candidate matching the minimum obligatory qualifications and experiences an equal chance in employment and promotion procedures.

APPLICATION:

Interested candidates are asked to send theirCV and Cover Letterin English in electronic format to CV Warehouse before May 28th 2022. Shortlisted candidates may be invited for an interview.

Shortlisted candidates may be asked to prove their background, qualifications, skills and experiences by providing relevant documents.