Quality Manager

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Overview

Element has an opportunity for a Quality Manager (28 - 40 hours per week) for our Warringtonfire sites in Belgium. Reporting to the General Manager, you are an essential member of the management team and responsible for the overall quality performance. This includes the Element quality management system (QMS), prime supplier approvals, improving First Time Right, maintaining and developing relationships with prime suppliers and improving processes.

In this role, you will interact with Accreditation Bodies, Notifying Authorities and prime suppliers and will be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the inspection and testing services we provide.

You will be involved in leading quality at a local level and will work closely with the Division Quality Manager to ensure that Element quality policies, processes and procedures are effectively implemented in our sites in Gent and Tisselt. As a quality leader within Element you will be capable of driving a culture of quality assurance and quality improvement, working closely with your operational colleagues and the wider Element quality community.

Responsibilities

The Quality Manager embeds and drives a culture of quality assurance and quality improvement in all parts of the laboratory operations. You ensure that all accreditations are maintained and extended to service our customer base and retain our competitive position as a leader in the TIC sector.

• Maintenance and scope extension of all accreditations (e.g. ISO/IEC 17025) and any other regulatory requirements
• Maintenance of the Notification/Recognition by the FOD Economy and the Belgian Maritime Administration
• Implement and maintain the QMS, ensuring the necessary controls are in place to govern the inspection and testing undertaken
• Effectively manage the day to day implementation of the QMS and support colleagues in its implementation
• Prioritise activities to meet the needs of the business, colleagues and our customers
• Ensure all testing equipment and instrumentation is calibrated at all times
• Ensure the continued fulfilment of customer expectations through the implementation of the QMS, e.g. through effective contact review, reporting and in communication with customers or approval bodies
• Manage assessments visits from any regulatory bodies as required
• Ensure that any findings from assessments are responded to in line with the Element established quality requirements and format dictated by the assessment bodies
• Establish and implement appropriate QA/QC programs to reduce the cost of poor quality and improve compliance to regulations, standards, company objectives and customer requirements
• Ensure and provide effective (onboarding) Quality training and training in the electronic quality management system (eQMS) of the operational colleagues
• Drive and monitor the implementation of eQMS ensuring full usage of the available modules
• Implement method audits, system audits, and proficiency testing in line with the established schedule(s) and ensure these are maintained up to date
• Organise and minute monthly quality meetings with the operational teams and maintain good working relationships with operational colleagues within Gent & Tisselt and the wider quality community
  
  

Skills / Qualifications

The successful candidate must have a

• Bachelor/Master degree (or equivalent qualification) in a scientific or engineering discipline
• a sound working knowledge of ISO/IEC 17025 in relation to materials testing
• Experience in relation to ISO/IEC 17024 or ISO/IEC 17065 is a plus
  
  

Your Further Qualifications Comprise

• Proven experience in the TIC sector or a related environment (e.g. manufacturing)
• Effective organizational and time management skills with the ability to prioritize activities
• Excellent communication skills and fluency in Dutch (Flemish) and English, French is a plus
• Experience in participating in quality investigations, undertaking root cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken
• Requirement to keep up to date with changes in the quality landscape and maintain personal professional development
• Ability to identify quality and technical problems and work with colleagues to determine effective and sustainable solutions
• Ability to collaborate with colleagues and work effectively as part of a team
  

Element offers the right candidate a challenging career within the TIC Sector with plenty of room for personal development and advancement opportunities. In Belgium we test the fire safety of various products so you can make a real impact on creating a saver world. You can expect competitive employement benefits including a pension plan, health insurance, meal vouchers and a cycle plan. Our flexible work hours will help you maintain the balance between work and private life.

Company Overview

We are Element, one of the fastest growing testing, inspection, certification and calibration businesses in the world.

We deliver critical services in Materials Testing, Product Qualification Testing, Certification, Device Calibration and Advisory Services to the Aerospace, Oil and Gas, Transportation, Industrials, Fire and Building product, Infrastructure and other leading sectors, where failure in service is simply not an option.

Everything we do helps our customers to build better products; get their products to market on time; save them time and money; and minimize the risk associated with product development and production.

Our mission is simple: to be the best testing partner in the world and together we strive towards a common vision of becoming the world’s most trusted testing partner.

We have four values that we strive to live by every single day.

• Safety - We keep our colleagues and visitors safe
• Integrity - We act honestly and fairly to do the right thing
• Excellence - We set new standards of excellence in everything we do
• Partnership - We work together for the benefit of our customers
  

When combined with our mission and vision, the ethos this creates, enables Element to deliver one thing. CERTAINTY. We exist to help make certain that the materials and products we test, inspect, certify and calibrate for our customers are safe, quality, compliant and fit for purpose.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: race, colour, age, religion, gender, national origin, disability, and/or protected veteran status, or other characteristics in accordance with the applicable governing laws.

TIC Council Statement

Element is proud to be a full member of the Testing, Inspection & Certification Council (the “TIC Council”), an international association representing independent testing, inspection and certification companies.

Members of the TIC Council must implement and abide by the TIC Council Compliance Code. Element has therefore issued an overarching Code of Conduct which is supported by our Compliance Programme. A copy of the Code of Conduct and more information about our Compliance Programme can be found in the Governance and Integrity section of www.element.com .