Supply chain customer support analyst

☞ Start People Belgium

Visualizza: 145

Giorno di aggiornamento: 16-11-2025

Località: Diest Flemish Brabant

Categoria: Consulenza / Servizio Clienti IT - Software

Industria: Staffing Recruiting Consumer Goods Financial Services

Posizione: Entry level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Functieomschrijving

Your Responsibilities
  • A portion of the national sales companies will be assigned to you and for which you take full ownership.
  • You establish a good relationship with the customers assigned, in order to understand & translate their needs and dreams. Based on this, you drive organisational improvement accross supply chain functions.
  • Helping the customer, will be a core task for you. On a daily basis you will interact via phone or email to answer their questions, solve their problems and direct them to the right person within TME organisation. This can be on various topics such as product orders, claim handling, returns, customer set up or maintenance.
  • You analyse, monitor and interpret the business performance through use of reports.
  • Having a problem solving and coaching mindset, you are able to develop appropriate behaviour in order to improve the performance. Both external customers and internal related divisions can be involved.
  • After getting experience in Toyota principles such as TPS and Sell1 buy1, you will educate customers on these principles.
  • As you take leadership in crossfunctional improvement projects, you will have the opportunity to work with diverse departments (transport, operations, procurement, sales,…) and to align direction with top management.
Profiel

Education level: Bachelor degree or higher

Talents That Will Help To Love This Job
  • Professional, effective and respectfull communication is required, both verbally and written.
  • A passion for communication is therefore key. As business language is in English, you speak & write it fluently
  • Serving the customer makes you happy
  • You enjoy working in a team and understand that diverse personalities & perspectives provide better solutions
  • The combination of being an active listener and using your people skills, makes you are a teamplayer able to build strong professional relationships
  • You see challenges as a development opportunity and demonstrate flexibility when required by the team or business
  • Functionally you have a strong knowledge of Office 365 applications (excel, access, PowerBI)
  • Toyota is a fact based company and kaizen is our middle name, hence you will need to switch between analytical and creative thinking.
  • As the range of tasks is broad, strong planning and organisation skills will be needed.
Agile to learn new culture, skill, and knowledge as environment, society and customer’s requirements change rapidly. A good sense of humour, a great work ethic and the will to create fun at work

Aanbod

You will have the opportunity to work in a traffic free environment whilst being part of a global company.
  • Toyota is undergoing a once in a life time transformation into a mobility company with “mass producer of
happiness” as renewed mission.
  • We offer a dynamic, diverse, inclusive and challenging work environment in which Creativity, Coaching,
Courage, Curiosity and Collaboration are daily promoted

We are looking for someone to join our team and replace someone who is long term absence.

We give you an attractive salary.

Send your personal CV to toyota@startpeople.be

Bedrijfsinfo

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota sells vehicles in 170 countries and employs over 360.000 people.

Parts Supply Chain Group mission is to deliver the right product (service parts, accessories and information) at the right time, through lean integrated logistics, exceeding Customer & Stakeholder expectation,

with engaged members realising a sustainable future.

These parts arrive from different suppliers or plants all over the world to Diest (Belgium), where they are distributed directly to the final customer or to our Regional Depots/ National sales companies.

Our Network structure staffs 1500 Toyota members, we deliver to over 3500 garages and 44 regional warehouses within Europe, Belarus and North Africa.

You will be part of Operations Control Division, Customer support & business development department:

Our Mission is to be the customer sounding board from part supply chain perspective.

We are at the heart of part supply chain and based on “customer voice”, we drive performance improvement activities across the organization, to exceed customer expectations.

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Scadenza: 31-12-2025

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