Account Manager Internship - Jan 2022

CentralApp is a successful international Belgian startup. After raising 500k€ from the founders of Keytrade and Skynet, CentralApp has developed a platform that digitally transforms the way restaurants, shops and beauty salons do marketing. This tool is now used by over 1000 businesses in Belgium, France, and other countries.This last year our websites have have been used by over 10 million people, a 400% growth from last year. We work daily with industry leaders working with local businesses such as Google, BNP Paribas Fortis, Deliveroo, Schwarzkopf, or with Petit Futé.

To fuel this explosive growth we are looking for a Content Creative & Account Executive Intern who is entrepreneurial and passionate about business development!

Some of our clients :

Your role

We are looking for an Account Executive Intern to assist the customer success team. Through the internship you will learn how to create the best websites for our clients, optimise existing websites in order to improve on their KPIs, design & optimise visuals for our clients (incl. logos) and prepare analysis for our Customer Success team. Depending on your language skills you will be able to assist in one of multiple countries.

More specifically you will:

• Account Management:Follow-up all our clients & our partners clients (phone & email follow-ups)
• Copyrighting:You know how to write simple but effective articles by adapting to different writing styles, while keeping in mind the SEO impact.
• Design & Select visuals:You have a good design sense and can manipulate easy to use design tools like Sketch, Canvas, etc.
• Performance reports: Using internal tools, you will prepare the performance follow-up to be used by Customer Success.
• Client success follow-up: You will assist the client success team in meeting follow-ups.
• Key Projects :Multiple ad-hoc projects to improve Customer Success KPIs (Referral Rate, Churn & NPS)
• Helpdesk: Contribute to the development of customer resources.

Requirements

Your profile is:

• Writing skills:You are recognised for your writing skills (irreproachable spelling in particular).
• Local business smart: You understand how a local business works and what are its challenges
• Business sense: You have a good business sense.
• Tech-savvy: You are tech-savvy and can work super fast on multiple screens.
• Native in French OR Dutch OR SpanishOR English
• Working knowledge of English.
• You are available for 20-24 weeks (6 months)

Bonus

• Other languages are a plus.
• Design skills.

Benefits

• Join the CentralApp team in of one of Belgium’s fastest growing start-ups, and participate in changing the local business industry within a team of entrepreneurs
• Have a real impact on the company’s growth and evolution.
• Work with people who love what they do every day.
• Company events and dinners.
• Meals are covered.