Account Manager - IT sector

仕事内容

Our client is active in the IT industry. They sell network products: network switches, firewalls and access points but also cloud platforms, hardware and licences. They are looking for an account manager in Belgium.

• Build relationships with Value Added Resselers through a mix of inside-sales activities, SKYPE-meetings/trainings (when required) and driving sales by pushing promotions and messages prepared by the Sales Management team as well as management of a Project Pipeline.
• Proactively develop existing relationships with partner base and grow their business in line with KPI’s.
• Proactively look to grow the breadth of accounts in line with KPI’s.
• Proactively recruit new and existing customers onto training programmes.
• Promote all channel activities and promotions into the partner base.
• Proactively encourage accounts to join the partner programme and take advantage of the associated benefits.
• Efficiently qualify the nature of customer’s requirements to asses who is best to manage opportunities from the local sales and support teams.
• Follow up and qualify leads to pass through to distribution in a timely manner.
• Utilise all tools available such as partner and technical training to gain traction with new and existing accounts.
• Answer incoming sales calls and take responsibility for each call to provide customer with information required.
• Provide customers with quotations and solutions from the product range.
• Call Outs – management may schedule call-outs on a specific product range or to a particular reseller group. The Account Manager will be responsible for completing their allocated account calls and providing feedback.
• The Account Manager, supported by the Sales Manager, may be required to visit Resellers/Distributors with a view to progressing business opportunities within accounts. Onsite visits need to be justified in terms of time taken out of the calendar versus the potential opportunity.
• Provide monthly and quarterly management reports as required.
• Ensure the Sales Tracker is kept up to date with potential projects, quotations, promotions, programs and orders.
• Maintenance of Dynamics (CRM) database by;
• Entering potential new customers as the enquiry occurs
• Completing all fields, protocols, etc. to avoid duplication
• Maintaining contact with clients, anticipating on clients’ needs
• Develop your own levels of expertise both technically and commercially and maintain a broad understanding of competitive products.
• Maintain an in-depth knowledge of industry standards relevant to the role.
• Handle / delegate technical queries to increase knowledge where appropriate.
• Technical knowledge required, preferably networking or IT security
• Understanding of indirect IT Channel business
• Able to spot opportunities and qualify these as appropriate.
• Proactive approach
• Strong attention to detail
• Results orientated, motivated by success, and achievement.
• Excellent communication skills, both oral and written in Dutch, French and English
• Team player, who is able to work on own initiative.
• Accountable for the work you produce.
• Able to work under pressure and be prepared to work in a fast moving and aggressive environment where key objectives need to be met in pre-agreed timescales.
• Experience with Microsoft Excel, Outlook, Powerpoint
  

Our client offers an attractive fixed salary with commission, company cars and all classic advantages.