Customer Succes Manager

☞ Televic

見る: 101

更新日: 06-11-2025

場所: Izegem West Flanders

カテゴリー: コンサルティング/カスタマーサービス 経営管理

業界:

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仕事内容

DOMAIN
AFTER SALES
MARKET
EDUCATION
LOCATION
IZEGEM, BELGIUM

Televic Education develops high-quality educational technology. Our flagship product is assessmentQ, a digital exam platform. It is a SaaS solution that allows our customers to evaluate, grow, certify knowledge & skills and is used daily in hundreds of classrooms, training and exam centers, educational publishers, public authorities and companies worldwide.
ARE YOU...
  • Passionate about Customer Success?
  • Looking for a job in a SaaS environment?
  • Eager to start and grow your career within international company?

As a Customer Succes Manager, you will be responsible for:

  • Proactively guiding customers throughout their entire lifecycle.
  • Identifying opportunities for cross-sell and up-sell.
  • Maintaining regular contact with customers to understand their needs and ensure an optimal experience.
  • Collaborating with sales, product development, and support teams to provide customers with the best solutions.
  • Analyzing customer data to detect potential issues and taking preventive actions.
  • Taking initiatives to assist customers in using our software.
  • Contributing to the continuous improvement of our customer service processes and tools.
  • You will report to head of Sales.

Professional skills we’re looking for:

  • You have at least 3 years of experience in Customer Succes or Account Management, preferably in a SaaS context.
  • Excellent communication and interpersonal skills.
  • A customer-oriented mindset with a proactive attitude.
  • Experience managing multiple customer accounts and building strong customer relationships.
  • Analytical skills and experience interpreting customer data
  • You are proactive and a team player.
  • You are preferably familiar with an international context and open to travel.
  • You can express yourself fluently in Dutch, English and French.

What’s in it for you?

  • The chance to work with state-of-the-art solutions in a fast-growing market.
  • A key role in a dynamic and growing company.
  • An inspiring work environment where you can make a real impact.
  • An attractive salary, supplemented with our personalized Televic Bonus Plan as well as legal benefits;
  • A stimulating, no-nonsense environment with an eye for your unique talents and room for personal growth.
  • Passionate colleagues driven by teamwork and a constant drive to innovate.

INTERESTED IN THIS JOB?

If you have any questions our HR representative is happy to help you.

Joris Vanholme
T
+32 51 30 30 45
Email
j.vanholme@televic-education.com
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締切: 21-12-2025

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