FSO-Network Engineer

仕事内容

About HCL

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 150,000+ ‘Ideapreneurs’ across 49 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000. We are expanding and looking to hire professionals to join us in this journey.

Role and Responsibilities :-

Person to possess the basic networking skills to directly console to a device and perform basis configuration

Team to posses knowledge on Telecom connectivity kits (Cat cable punching tool,MDF punching etc.) Person to have knowlegde on different types of Ethernet and fiber Cables .

Follow cabling standards (TIA-568 standard; ) & fiber testing equipment

Under break fix activities repair eplace faulty equipment and software to the applicable OEM recommendation, peripheral cabling (E. g patch cables used to connect wall blocks, line interface units, etc. )

Tasks to be performed by FSO under onsite MACD’S are below

Add/remove CSU/DSU

Add/remove out of band access devices/modems

Add a router, switch,firewall or its modules and cards (chassis-based or non-chassis based)

Rogue device identification (tracing the cable from the switch to the end location)

Wiping configs Technician to have knowledge on MS Visio to create applicable documentation and security and network related knowledge to perform these tasks (e.g., network diagrams, CMDB data, compliance documentation, DNS records, Change records)

Technician to perform Site surveys perform (including wireless LAN site surveys) to capture all in-scope equipment and related peripheral Equipment located at a Site, and to ensure all Site documentation is accurate and up-to-date and conducted in accordance with client and OEM standards.

Technical Requirements

Required Skills / Qualifications:

• Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer

• Strong Experience in providing Hands & feet Support for Network and Datacenter Devices

• Strong knowledge on hardware, software, and networking concepts

• Good knowledge in KVM

• Strong knowledge on cables and connectors etc CAT45,fiber cables,SFP etc.

• Strong Customer service skills

• Strong written and verbal communication skills

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Knowledge of MS OFFICE & O365

- Customer handling skills

- Able to handle unforeseen escalation situations

- High level of acceptance

- Can drive HCL’s value and its methodology

Other Skills / Experience

Give support to network & security devices. , un-racking, packing, installing and shipping equipment to multiple locations

Years of Experience

Min 5+ years experience in a similar position Work in similar technical profile. 2-3 years of Datacenter experience

Certification requirements

CCNA Certified A+ Certified MCSE

We offer:

• Life Insurance
• Eco Voucher
• Commuter allowance