IT Business Analyst - Western Europe

仕事内容

Application Management

• Contributing to the development of high level application roadmaps
• Working with the business to produce System Development Requests / Change Requests.
• Input into annual IT planning process
• Supporting analysis for changes requested by the business
• Providing own input / proposals for potential future changes
• Monitoring and prioritisation of detailed business requirements with stakeholders

Business Analysis

• Conduct research and product analysis to gather user requirements. Identify and establish scope and parameters of requirements analysis in order to define impact, outcome criteria, and measure-taking actions.
• Gathering & documenting both initial high level estimates and then more detailed in depth estimates
• Organise and run meetings to communicate detailed requirements and key project deliverables to development teams
• Elicit requirements by appropriate means e.g. workshops, walkthroughs, interviews, etc.
• Liaising with the testing team to review test plans to ensure that IT solutions are effective and meet requirements. Ensuring that testing is considered at all stages of the development process including the requirements and design stage. Ensuring that requirements documentation includes key testing deliverables.
• Full interaction with all other teams within IT including Developers, Testers, Project Managers and Infrastructure
• Ensure full consideration is given to ABG North America whilst receiving or delivering any requirements

Documentation

• Translates conceptual user requirements into functional system specifications by creating written requirements, process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Produces appropriate documentation to explain the requirements from the system, the design, handover documentation and user testing documentation

Governance

• Adhere to defined SDLC process
• Adhere to both SOX (Sarbanes Oxley) & PCI (Payment Card Industry) directives

Implementation

• Provides support to delivery teams and ensures the systems are built to meet business requirements and the integrity of the system is maintained through the project lifecycle

Monitor Progress

• Share requirements best practice with rest of team and contribute to the effectiveness of the BA team.
• Reports progress, risks and issues to Business Sponsors/Project Managers at appropriate times and in particular relays issues that might impact on the ability to deliver to timescales or estimates.
• Take full responsibility to ensure that requirements are delivered in a timely manner to a quality that enables the project to stay on track.
• Communicate changes, enhancements, and modifications verbally or through written documentation to business sponsors, and other stakeholders so that issues and solutions are understood.

Customer Satisfaction

• Build strong relationships with key business stakeholders
• Responsible for ensuring that work meets overall customer needs and manages customer requirements professionally. Responsible for ensuring the customer is satisfied with the overall service provided and aims to achieve and exceed expectations

Skills and Qualifications

• Proven experience working in a business analysis role working with commercial and technical teams.
• Proven ability to successfully communicate both verbally and in writing in English
• Experience working with architects and development teams to ensure requirements are feasible
• Experience communicating with the development team at all stages of the development process.
• Solid understanding of the software development lifecycle
• Experience in software development projects, both in traditional and Agile environments
• Able to analyze requirements for clarity, completeness, scope, and technical feasibility.
• Experience with core software applications, including: MS Office, Microsoft Internet Technologies, Visio, Sharepoint & Data Modelling tools.
• Enthusiasm and drive to share knowledge in relation to requirements best practice.
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Knowledge and experience using UML based methodology.
• A strong commercial awareness with the ability to prioritise tasks accordingly.
• Excellent verbal and written communication skills
• Outstanding organisation, time management, presentation and interpersonal skills. Ability to communicate clearly too all levels of the business.
• Able to work in a logical, organised manner with a high level of attention to detail.
• Self motivated (able to take decisions and work independently)
• Excellent problem identification, analysis and solving skills
• Flexible & adaptable towards an ever changing, fast moving business.

Job Type: Permanent

Benefits:

• GSM de fonction
• Ordinateur de fonction

Schedule:

• Lun-Ven