Omnichannel Manager North Europe

About the Opportunity

Join Sanofi Business Operations & Support team (BO&S) as Omnichannel Manager North Europe. In this role you are responsible for providing input into the development, implementation and the execution of the digital strategy to support the needs of the business and brand teams. The Omnichannel Manager will work in the Business Operations & Support Department (BO&S). BO&S fosters a culture of optimization and excellence throughout the Sanofi organization. The department is the strategic planning and coaching partner for the business. In this role, BO&S aims to enhance and facilitate the performance of each Global Business Unit (GBU). BO&S supports the organization with business analytics, market research, CRM solutions, digital and multichannel activities and special projects.

About Sanofi

At Sanofi we work across human health from vaccines to rare diseases, and consumer healthcare. This creates opportunities to work across different areas to build a diverse and exciting career. Sanofi has the capabilities and resources to support your aspirations to fulfill your ambitions and be the best you can be.

Our purpose at Sanofi is to work passionately every day to understand and solve healthcare needs of people across the world. Our ambition is by 2025, to be a top 3 innovative, global and diversified human healthcare company. One that embraces transformative technologies and is focused on its area of excellence. We want to focus on those areas where we know we are making a difference.

About growing with us

In this role you will…

• Be the main point of contact for all HCP portals in our region. You will work with the business and vendors to improve them so our customers will have a smooth experience
• Next to the HCP Portals you will be the main point of contact for some other Omnichannel platforms as well. You define, plan and execute the business needs for these platforms
• Lead the Digital transformation on a local level by leading the local digital tribe
• Develop and drive the self-service model for some digital tasks in North Europe
• Lead (external) agile project teams to execute projects in time and budget and according to expectations
• Work in close contact with Omnichannel Leads and the business to create solutions that are scalable across the region
• Communicate with the team and ensure all members are on board with delegated tasks
• Drive pro-actively the Digital transformation inside the business on a North Europe level

About you

Qualifications/ Education & work experience

• Bachelor or Master’s degree in digital marketing and great interest in IT and other new media (apps, social,…) or in Business Administration
• Experience or interest in pharmaceutical industry is an asset
• General all-round digital skills (SEO, UX, SEA, Social Media, CMS, Google Analytics, eMail, etc.)
• Thinks data first and is able to translate these data into actionable insights
• Experience with Sales Force Marketing Cloud and Veeva is an asset
• Previous experience within similar area is an asset (digital project management) and or in digital agencies or tech start up is an asset
• Understanding of healthcare customer journeys is a plus
• Pro-active, project management, flexible, leadership and customer centric skills
• Oral and written fluency in English, other language is an asset

Inspire your Journey: what Sanofi can offer you:

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
• An attractive, market-oriented salary aligned with your qualifications and including social benefits above average (e.g. company pension plans, health management)
• An individual and well-structured introduction and training when you onboard
• You can create your own career path within Sanofi. Your professional and personal development will be supported purposefully
• As a globally successful and constantly growing company, Sanofi provides international career paths as well

This is our Sanofi. Discover yours.

If you feel you have the required experience please apply NOW, alternatively contact sandra.rombi@sanofi.com directly for more details.

https://www.sanofi.com/en/careers/

Own your future. Make your move!

We are proud to have been awarded Global Top Employer 2021!

For GDPR reason we are not accepting any application via email. Only applications received via Sanofi sites will be considered. Applications received outside our platforms won’t be reviewed.

#LI-EUR

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.