レベル: Entry level

ジョブタイプ: Full-time

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仕事内容

  • Growth possibilities within the company|2 days of home office per week (after the training period)

About Our Client

My client specializes in the production and marketing of ventilation and air conditioning solutions. They are currently operating in several countries and have numerous production sites.

Job Description

Service Support

  • Implement and maintain a rigorous administrative process (invoicing, stock movement recording, etc.).
  • Handle spare parts orders and manage them with our factories.
  • Prepare after-sales service orders. Prepare parts for technician interventions.
  • Establish spare parts price quotes.
  • Manage stock and order preparation.
  • Provide technical phone support during office hours.

Sales Support

  • Process orders sent by sales representatives in our ERP and forward them to factories and external suppliers.
  • Organize product transportation from our European factories to job sites.
  • Track orders (status, readiness) and inform clients of delivery dates.
  • Manage invoicing post-delivery.
  • Handle the phone switchboard and direct calls based on requests.
  • Work in an ERP environment (M3).

The Successful Applicant

  • Excellent command of French, Dutch, and English.
  • Previous experience in a similar position.
  • Familiarity with a complex ERP environment (M3).
  • Stress resistance, empathy, and customer orientation.
  • Used to a technical environment, able to identify HVAC maintenance parts.

What’s on Offer

  • Join a close-knit and dynamic team, working closely with the sales, administration, and after-sales service departments.
  • Regular interaction with our factories in Europe, particularly in Sweden, Belgium, and Italy.
  • A diverse job with opportunities for professional and personal development.
  • Growth opportunities within an expanding company.
  • Competitive salary and attractive conditions in a modern work environment.
  • Possibility of remote work up to 2 days a week after the training period.

Contact: Eleonore Bassine

Quote job ref: JN-082024-6501048

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締切: 22-12-2025

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