Senior Technical Administrator (Warranty)

Company general information:

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation.

Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 300.000 people.

Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities,

Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations.

Team/division description:

Our Vision: achieve number 1 position for customer satisfaction in EU.

Our Mission: promote field quality improvement within Toyota and at suppliers, through problem investigation and responsibility allocation.

Our main roles and responsibilities:

• Market claim processing and administration
• Manufacturing and supplier information processing
• Warranty system improvement
• Parts recovery

Your responsibilities:

• Promote claim quality by individual claim assessment or data mining
• Promote supplier quality improvement through data and cost sharing
• Support the warranty administration between market/ manufacturing and supplier

Your profile:

• Strong analytical skills
• Good communication and negotiation skills
• You are fluent in English (TME business language)
• You have good knowledge/experience of Microsoft office tools and business analytics tools e.g. Power BI (nice to have)
• You have automotive experience and a basic mechanical (automotive) knowledge that can originate from an academic background or from personal interest

You have a Toyota DNA, this means you:

• wish to develop and you are ready to persevere in order to reach challenging targets.
• seek facts before making recommendations or decisions.
• have strong planning and organization skills
• enjoy working in a team, respecting others.
• have a creative mind and passion for cars. (if relevant for function)
• have excellent communication skills

Place of employment:

• Belgium - Brussels (Evere) : Toyota Motor Europe, Head Office,

We offer:

We ofer a dynamic and challenging multicultural work environment in which competence and quality play an important role. Enhancing personal growth and a real opportunity to invest in your future through on the job development and training. Where your effort, dedication and initiative are rewarded by a competitive and comprehensive compensation and benefits package