Support for Cloud Identity and Access Management

仕事内容

This is a remote position.

Experience And Education

Essential Qualifications/Experience:

• Technical Expertise:
  
  

ü In-depth knowledge of Microsoft Entra ID (Azure Active Directory) and Amazon AWS identity and access management services

ü Proficiency in PowerShell scripting and automation tools (e.g., Azure Automation, Microsoft Graph API)

ü Experience with IAM solutions and tools, including role-based access control (RBAC), multi-factor authentication (MFA), and conditional access policies

ü Expertise in Azure AD Privileged Identity Management (PIM) and privileged access control

• Analytical and Problem-Solving Skills:
  
  

ü Strong analytical skills to assess and improve IAM processes and workflows

ü Ability to troubleshoot complex IAM issues and implement effective solutions

• Security and Compliance Knowledge:
  
  

ü Understanding of security best practices and compliance requirements related to identity and access management

ü Experience conducting audits and ensuring adherence to regulatory standards

• Communication and Collaboration:
  
  

ü Excellent communication skills to effectively collaborate with IT teams, stakeholders, and end-users

ü Ability to document processes clearly and provide training on IAM tools and practices

Duties/Role

• Design and Implement IAM Solutions:
  
  

ü Design, implement, and manage identity and access management solutions using Microsoft Entra ID (Azure AD) and Amazon AWS

ü Ensure seamless integration with internal and external applications and systems

• Automate Account and Group Management:
  
  

ü Develop and deploy PowerShell scripts and Azure Automation workflows to automate user account and group management tasks

ü Implement self-service capabilities for account and group management to improve efficiency

• Manage Account Lifecycle:
  
  

ü Oversee the entire account lifecycle management process, from user onboarding to offboarding

ü Provision new accounts and assign appropriate access rights based on role requirements

ü Regularly review and update user roles and permissions to reflect changes in job functions and organizational structure

ü Deprovision accounts promptly when users leave the organization or change roles, ensuring removal of access rights

ü Implement role-based access control (RBAC) to manage permissions based on job roles

ü Conduct periodic access reviews and certifications to ensure compliance with organizational policies

• Privileged Identity Management:
  
  

ü Implement and manage Azure AD Privileged Identity Management (PIM) to control, monitor, and audit privileged access to resources

ü Configure PIM to enforce just-in-time (JIT) access, approval workflows, and access reviews for privileged roles

• Security and Compliance:
  
  

ü Implement security best practices and ensure compliance with relevant standards and regulations

ü Conduct regular audits and reviews of access controls and permissions

• User Support and Troubleshooting:
  
  

ü Provide support for IAM-related issues, including troubleshooting user access problems and resolving authentication issues

ü Act as an escalation point for complex IAM issues

ü Maintain comprehensive documentation for IAM processes, configurations, and workflows

ü Provide training and support to IT staff and end-users on IAM best practices and tools

• Monitor and Optimize IAM Systems:
  
  

ü Monitor the performance and effectiveness of IAM systems and processes

ü Identify opportunities for improvement and implement optimizations to enhance security and efficiency

• Collaboration and Communication:
  
  

ü Collaborate with IT security, compliance, and other relevant teams to ensure cohesive IAM strategies

ü Communicate effectively with stakeholders to understand IAM requirements and address concerns

• External Collaboration and Sharing:
  
  

ü Manage external collaboration and sharing settings in Azure AD to facilitate secure access for partners and external users

ü Implement and manage B2B (Business to Business) collaboration settings and policies through Entra ID

ü Integrate and manage identity and access management for B2B scenarios, ensuring seamless and secure interactions with external partners

• AWS Integration:
  
  

ü Integrate and manage IAM processes with Amazon AWS, ensuring secure access and interoperability between Azure AD and AWS

ü Implement and manage federated identities and single sign-on (SSO) between Azure AD and AWS environments

ü Monitor and optimize IAM configurations to ensure compliance and security across multi-cloud environments

• Automation and Efficiency:
  
  

ü Develop and implement automation scripts using PowerShell to streamline routine support tasks such as software installations, updates, and system checks

ü Utilize Power Automate to create workflows that automate repetitive tasks and improve service efficiency

ü Identify opportunities to enhance efficiency through automation and proactively implement solutions

• Communication and Collaboration:
  
  

ü Communicate effectively with users to understand their issues and provide clear instructions

ü Collaborate with IT teams to resolve issues and improve service delivery