Junior LabWare LIMS Consultant - Belgium
☞ Cognizant Technology Solutions
View: 145
Update day: 03-11-2025
Location: Antwerp
Category: IT - Software IT - Hardware / Networking Information Technology
Industry:
Job content
Job Summary
- Incident management:
- Problem management:
- Change management:
- Application Operations & Lifecycle Management:
- Communication with SME, Stake holders and Business User/SME
- Must be fluent in French language (both verbal and written communications)
Key Responsibilities
- Incident management:
- Act as first line of support
- End to end incident management
- Redact Knowledgebase article for future incident resolution
- Monitoring Application health
- Problem management:
- Proactive and reactive problem management
- Create and manage problem tickets.
- Coordinate end to end problem resolution (Infrastructure, Network, DB & product vendors as appropriate)
- Change management:
- Create, manage change requests.
- Follow up on change activities.
- Perform change activities as needed (IQ/OQ tests)
- Application Operations & Lifecycle Management:
- Manage application patching (installation, coordination with product vendor)
- Create installation procedures as appropriate.
- Create and manage asset information in CMDB.
- Manage application accesses (create/modify/disable)
- Create/update service desk guide.
- Create/update configuration guide.
Essential Skills
- Having overall storng of experience with good hands-on experience with LabWare-LIMS on the following areas as a minimum:
- Pharma template understanding (relationship between Item Code, Sample Plan, Analysis, Analysis Variation and Product)
- End to End Product configuration knowledge.
- Analysis configuration with Calculation (knowledge of variations is desirable).
- Good knowledge of LIMS Basic – format calculations, analysis component calculations (variables properties, writing basic algorithms)
- Knowledge of Labware Sample life cycle
- SQL knowledge to extract data in Labware Structure (sometimes it is used in analyses calculations)
- Experience in working on multiple environments of the same LW-LIMS implementation (development, QA/Staging, production)
- (Mandatory) Proficiency working with Office tools, Windows, Adobe pdf, MS Access.
- (Mandatory) Ability to learn fast and flexibility.
- (Mandatory) Good communication skills in online environment, being trustworthy and reliable. Being focused and goal oriented, organized.
- Must be fluent in French language (both verbal and written communications)
Nice to Have Skills
- Good Knowledge in Neugenesis, Biovia ELN and Empower
Qualifications
- Bachelor’s degree and above
Employee Status :Full Time Employee
Shift :Day Job
Travel :No
Job Posting :Feb 02 2024
Deadline: 18-12-2025
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