Junior SAP C4C Consultant

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 300,000 team members in almost 50 countries.

Main responsibilities

• On existing account: as per land & expand strategy.
• Support with the delivery of the contracted SAP solution
• Advice clients using his expertise of standard SAP functionality
• Provide solutions and promote usage of SAP to support business needs and processes
• Work on further functional enhancements and customer projects: customer requirement analysis, implementation estimates, functional analysis, deliver quality and on-time

Functional Expertise:

• Knowledge of core customer relationship management processes for customer sales, customer service and marketing activities
• Wanting to learn all about SAP C4C implementations, customization and maintenance or experience with corresponding Hybris Cloud products (Customer for Services and Customer for Sales)
• Cloud solutions and their integration with on premise applications

Soft skills:

• Strong communication and presentation skills
• Cope easily with large and complex contexts and increased client exposure
• Able to drive all the phases of an SAP Retail implementation (including leading fit/gap SAP retails workshops)
• Organizes, prepares and presents workshops
• Stress resistant, team oriented, flexible, self organized and communicative
• Strong analytical mentality and conceptual way of thinking

Product expertise:

• Wanting to learn C4C solution and its individual C4C components; SAP Cloud for Sales, SAP Cloud for Marketing and SAP Cloud for Social Engagement and SAP Cloud for Service
• SAP C4C solution technical architecture and integration options with other core applications such as SAP ERP (ECC, S/4HANA) and SAP CRM
• Able to understand client’s expectations, anticipate and identify client’s needs and proactively propose innovative solutions in SAP with regards to the latest SAP C4C or CRM solution roadmap and industry best practice.
• Quick orientation in existing clients’ IT landscape and ability to identify and propose possible transformation from non-standard SAP solutions or non-SAP applications to SAP standard solutions
• Ability to formulate and propose clients’ SAP solution strategy and roadmap, both short and long-term.

Languages:

• Native national language (French or Dutch) + English

What we offer

Your career matters to us! Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our university innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.

Our Shared values have been at the heart of the group since our formation. They are honesty , boldness , trust , freedom , team spirit , modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Last but not least, we will offer you a nice salary package including a company car and various extra-legal benefits such as a group insurance, hospitalization insurance, representation allowance, meal vouchers and the possibility to work up to 70% from home.

Get the future you want, apply now!