Klantenservice coordinator

☞ Janssen Pharmaceuticals

View: 145

Update day: 16-11-2025

Location: Beerse Antwerp

Category: Consulting / Customer Service Executive management Transport / Logistics / Warehouse

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Objectives and Responsibilities The Transport document coordinator is responsible for 1) the execution and coordination of transport & customs documents and 2) Letter of Credit operation management. He/she therefore is responsible for: Ensuring that all shipment related documents are timely created and that each shipment contains the correct set of documents for the different stakeholders involved L/C – timely providing the documents specified in an L/C to the bank, thereby ensuring terms and conditions stipulated in the L/C can be met. She/He will act as go-to person and expert in the L/C area for several internal customers and will also liaise with external bodies where appropriate. Main Duties / Additional Duties / Sphere of authority Export/transport documentation: Timely and correct preparation of transport document for Rest of World and affiliate Shipments, following the ERP2 Document and Transport Instruction methodology. Transport documents to be shared with the correct stakeholders such as affiliate supply chain, Carrier and Control Tower; Execution of customs and DG related administrative tasks for outgoing freight; Execution and follow-up of legalization dossiers; Closely collaborate with internal and external stakeholders such as DC Beerse operational teams, K&N Liege teams, Affiliate Supply Chain, chamber of commerce, control tower; … Letter of Credit Prepare and collect all required documents and present these to the bank and to other stakeholders Follow up in case of discrepancies Additional tasks Ensure base business continuity Contribute to continuous improvements by introducing new ideas and actively participate in improvement processes Qualifications Profile needed for this function Knowledge Good knowledge of logistics Good knowledge of Customs and Dangerous Goods Regulation Good knowledge of Safety, Environment and GMP Procedures Good knowledge of L/C Experience with international trade flows and import/export documentation and regulations Skills: Good communication skills, both in Dutch and English Organizational skills and ability to prioritize among different problems/issues Team Player Result orientated and accurate Degree Bachelor Degree in Logistics management or equal by experience Languages Dutch English Specific know how of systems PC and MS Office Basic SAP knowledge ( ERP – EWM ) Primary Location Belgium-Antwerp-Beerse- Organization Janssen Pharmaceutica N.V. (7555) Job Function General Administration Requisition ID 2105975901W
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Deadline: 31-12-2025

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