Communications & Technical Writer

We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company’s services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

A day in the life of a Technical Writer for Large European Institutions Projects

As a Technical Writer for Large European Institutions Projects, you will be part of highly skilled agile teams that design, develop, deploy, customize, and support break-through applications for EU institutions.

Your main duties will be to:

• Create and update SharePoint content
• Give online technical trainings (presentations to non-IT savvy audience)
• Explain technical information in a simple language
• Write technical documentation about new and existing products
• Write communications to agents and end users
• Write technical standard operating procedures
• Write service design packages documents
• Write and publish knowledge articles in Service Now
• Meet with customer representatives to establish technical writing specifications

• Implement a communication and technical writing standard approach
• Submit document for feedback and approval
• Ensure documents are up to date and in the correct state
• Adjust document as necessary and proofread grammar and spelling

If you have

• 3-year experience in technical writing of knowledge articles, software documentation, end-user communications, standard operating procedures, Service Design packages and Service offering or service catalogue documents
• Excellent written English skills
• Experience using SharePoint online as content management platform
• Ability to translate high technical information into and easily understandable user-friendly information
• Ability to rework and revise end-user supporting documentation and communications
• Ability to select the final and most adequate communication or technical writing format (video, GIFs, online pages, HTML, word…)
• Ability to standardise the technical writing across all the platforms and media
• Align and define the writing styles with the working environment
• Excellent knowledge about the technical writing, design, plagiarism and dictionary tools
• Excellent knowledge of Microsoft office
• Excellent ability to listen and collect feedback
• Excellent time-management skills
• Excellent priority-management skills
• Excellent collaborative and cooperative management skills
• Excellent interpersonal and communication skills

…then this position is suitable for you!

This position comes with:

• Competitive compensation packages.
• Interesting and challenging tasks within large-scale projects.
• An international dynamic within a fast-paced working environment.
• The opportunity to work in a diverse environment with talented colleagues.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.

The safety and well-being of our employees remain our top priority. Please note that Netcompany-Intrasoft’s recruitment process is being conducted virtually due to preventive measures against the Covid-19 pandemic.

#LI-PG1

• Please submit your CV in English

All applications will be treated as strictly confidential.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU

#BePartOfSomethingGreat!

• Please submit your CV in English

All applications will be treated as strictly confidential.