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CUSTOMER SERVICE OFFICER | Turkish, Dutch & English | Hasselt
전망: 125
갱신일: 26-11-2025
범주: 다른
산업: Staffing Recruiting
수평: Entry level
직업 종류: Full-time
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작업 내용
Our client is a multicultural and multilingual support platform.Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues.You will meet lots of new people with unique stories and backgrounds.And last but not least: you will grow and learn new things every day.As a customer service officer, you will work Monday to Friday in rotating shifts.Your Main Tasks Will Be- Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.
- Gathering information and checking the data for accuracy and completeness.
- Providing technical support and communicating with workshops.
- Updating the customer and all other parties involved.
- Monitoring and controlling agreements with all parties involved.
- Follow-up of all contract-related issues within the established deadlines.
- Language: Turkish (proficient), Dutch (proficient) & English (well)
- Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)
- Technical knowledge (automotive, tyres, …) is a plus
- No specific experience required
- Communicate effectively over the phone
- Problem analysis and problem solving
- Customer- and results-oriented
- Accurate and high work standard
- Multitasker and stress resistant
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마감 시간: 10-01-2026
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작업 보고
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