Customer Service Supervisor-EN

☞ Cargill

전망: 155

갱신일: 16-11-2025

위치: Mechelen Antwerp

범주: FMCG 머천다이징 / 구매 / 공급망 컨설팅 / 고객 서비스

산업: Food Beverage Services Chemical Manufacturing Beverage Manufacturing

수평: Mid-Senior level

직업 종류: Full-time

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작업 내용

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill’s global team of 155,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

Job Purpose and Impact

The Customer Service Supervisor will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities
  • Conduct performance management, talent development, succession planning and engagement.
  • Partner with team members to decide which tools or systems are appropriate to use for specific customer service environments.
  • Use comprehensive knowledge of supply customer service practices and procedures to support and assist in developing tactical customer service strategies for a small customer base.
  • Provide support and feedback to define improvement projects and commitments that require a thorough understanding of customer service practices and procedures for a small team.
  • Other duties as assigned.
  • Responsible for personnel decisions related to hiring, performance and disciplinary actions for your direct reports. You will also spend time completing the same tasks as employees on your team.
Qualifications

Minimum Qualifications
  • Bachelor’s degree in a related field or equivalent experience.
  • Solid experience in customer service field.
Preferred Qualifications
  • Supervisory experience is required.
Our Offer

We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Interested? Then make sure to send us your CV and cover letter in English today:

Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/
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마감 시간: 31-12-2025

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