Customer Training Manager

☞ GEA Group

전망: 160

갱신일: 16-11-2025

위치: Halle Flemish Brabant

범주: 컨설팅 / 고객 서비스

산업: Industrial Machinery Manufacturing Food Beverage Manufacturing Machinery Manufacturing

직업 종류: Full-time

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작업 내용

Responsibilities / Tasks

Want to contribute to a better world? #PeopleofGEA

As our GEA family is growing, we are looking for a Customer Training manager to join our team in Halle. The Customer Training Managerwill be responsible to drive and develop all GEA Customer training activities for customers and partners in the FHT Division. Furthermore, ensuring the implementation of required standard global processes and the design of enabling software tools being part of the GEA Learning Center. The Customer Training Manager reports to the GEA Head of FHT Competence Development & Training.

Reporting into our Director Competence Development & Training, you will be accountable for:

Governance & processes
  • Develop and implement Customer training product portfolio within the Division & Business Units
  • Define and implement standard customer training processes and related tools to provide added value for the business and customers
  • Effective use of training capacities, Subject Matter Experts and infrastructure by finding the appropriate implementation approach (local language training, train-the-trainer, etc.)
Quality & Product Management
  • Responsibility to drive with the Business Units the route to market in alignment with stakeholders in Business Units and Regions & Countries
  • Identify, create and prioritize training products with all stakeholders (Product Managers, Service Sales, Customers...) and drive this with the FHT training team
  • Support for preparation, implementation and review of customer training offer and execution
  • Reporting of Division FHT Customer training offer/order overview
Marketing & Financial
  • Benchmark with peers and competitors and stay on top of market developments on training
  • Drive communication & marketing plan for customer training in alignment with local marketing
  • Drive customer training budgets, sales (KPI’s) and targets in alignment with the Business Units
  • Develop, drive and set targets for the Service Sales, Sales and marketing organizations for customer training;
Your Profile / Qualifications
  • Analytic & conceptual thinking
  • Ability to lead change
  • Planning, organization & quality oriented
  • Drive for results / Energy / Assertiveness
  • Team-player / networker
  • Commercial and marketing drive
  • Convincing / Multiplier / Passion for training
  • Strong communication skills
  • English (fluent)
  • Educational background: Bachelor in Marketing, Commercial or Business related education
If you have any question or are interested, feel free to reach out to our recruiter Julie at julie.burtin@gea.com

Did we spark your interest?

Then please click apply above to access our guided application process.
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마감 시간: 31-12-2025

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