Deskside Support
☞ Infoplus Technologies UK Limited
전망: 125
갱신일: 12-11-2025
위치: Tessenderlo Limburg
범주: IT-소프트웨어
수평: Mid-Senior level
직업 종류: Contract
작업 내용
• Role: Deskside Support Engineer
• Role Type: Onsite completely
• JD: mentioned in below
• No of Positions: 2
• Location: Tessenderlo, Belgium
• Type of employment: TP- 6 months contract
• We need candidates who have shorter notice period or can start early
• Language requirements: Fluent Dutch and English speaker.
Technical Requirements
Required Skills / Qualifications:
• Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer
• Strong Microsoft Operating System installation(Win 7Win 8.1/Win10 / MAC OS X) and troubleshooting skills
• Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices
Stong knowledge on Mac OS, and building of Mac machines , and pushing applications via Mac servers
• Strong experience in troubleshooting MS office , O365 (Outlook, Word, Excel, Powerpoint etc)
• Strong desktop support knowledge including hardware, software, and networking concepts
• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds
• Good knowledge of MAC OS, IPAD and Android devices
• Knowledge in windows Image build process and SCCM deployments.
• Basic understanding of Audio/Video equipment and conference room setup
• User account creation for Active Directory, Exchange Mailboxes, Distribution lists
• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
tool.Escalations
• Troubleshoot and assist end users with mobile device setup, activations and performance issues.
• Handheld – Blackberry, Android & IOS support knowledge
• Strong Customer service skills
• Strong written and verbal communication skills
Soft Skills
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE / O365 (Including MS Project, Visio, Onedrive and One Note) and Sharepoint
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL’s value and its methodology
마감 시간: 27-12-2025
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