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수평: Associate
직업 종류: Full-time
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작업 내용
Description:
- As part of the single-file project, the client is deploying a Microsoft Dynamics CRM to unify its user relationship management practices (job seekers, businesses, partners).
- To do this, specific support is required to align business practices, support employees, structure membership, and train more than 1,200 agents.
- The objective is to guarantee smooth, efficient, and consistent appropriation with public service issues.
- The educational engineering expert will have to design, in agreement with the Change team and the Company Academy, the training strategy/deployment plan adapted to the different professions in order to effectively train the hundreds of agents required to use the CRM in a limited time frame. He will also have to ensure the educational design of the training courses in a blended learning approach and train the Company Academy trainers.
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마감 시간: 11-01-2026
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작업 보고
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