Facility Coordinator

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About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it’s on board, in an office, in the hangar or at an airport. Our people are recognized for always going above and beyond and for constantly challenging themselves.

Purpose of the position

The Facility Coordinator will manage the day-do-day Brussels Airlines activities for the assigned properties and support the Real Estate & Facilities Manager by being the point of contact for key stakeholders and the customers. The role also ensures efficient and consistent operation of all facility activities to meet contractual obligations with respect to the properties portfolio of Brussels Airlines, achieving our FM objectives of cost savings, consistency and risk management and to effectively deliver the day-to-day operation.

Currently, we are looking for a FACILITY COORDINATOR that will be responsible for facilities management of sites occupied by Brussels Airlines’ division responsible for aircraft maintenance. The type of spaces are office, warehouse and industrial hangar. The facility coordinator may rotate over time and be assigned other properties of Brussels Airlines portfolio.

Main tasks & responsibilities

Facilities Management and Provider Steering

• Secures technical and infrastructure facility management in building 26, the Technical Base in BRU : Ensure day-to-day efficient building operations for hangar and premised in building 32 , including incident resolution, work order planning
• Actively pursuing efficient energy management : Be responsible for energy management and present regular updates and improvements to management;
• Follow up of all files relating to legal certifications, safety, prevention and environment in consultation with the Prevention Advisor.
• Collaborate with maintenance contractors to conduct necessary inspections, repairs, and adjustments for real estate and technical installations.
• Offer precise and timely assistance in building, renovation, and maintenance projects, aligning with the allocated budget.
• Oversee the progress to ensure correct installation procedures, adherence to schedules and contractual obligations, as well as compliance with local regulations.
• Optimization of soft services such as but not limited to waste management, cleaning, reception services
• Provider management for all hard and soft services providers – identify areas and capture cost savings, performance management

Stakeholder and budget management

• Proactively engage stakeholders to ensure that the onsite customer’s expectations are met.
• Build and develop effective client/stakeholder relationships across the sites, including external parties such as landlord, fire brigade.
• Key point of contact for all facilities services in the Brussels Airlines premises
• Develop, prepare, and explain the annual facility budget, quarterly forecasts, and business plans. Control budget cost where applicable.

Your profile

• Several years of professional experience in real estate; workplace management, construction management and/or procurement
• Understand the broad spectrum of services encompassed by Facilities mgmt
• A certification in real estate and/or facilities management is a plus-punt
• Negotiation (++)
• English (++)
• Sustainable building operations and/or building construction (+)
• Basic Building Maintenance (++)
• Construction Project management (++)
• Strong organizational skills that help you keep track of your tasks and manage your responsibilities more effectively
• Strong, result-driven attitude, ability to handle and manage conflicts
• Customer service skills can help you defuse tense situations and have more productive conversations.
• Communicate with a wide variety of people every day, including tenants, vendors and employees