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수평: Associate
직업 종류: Contract
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작업 내용
Key Responsibilities:
- Respond to user support requests via phone, email, or ticketing system in a timely manner.
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Troubleshoot hardware, software, and networking issues.
- Set up user accounts, permissions, and passwords in accordance with company policies.
- Maintain asset inventory and ensure proper documentation of support procedures.
- Support Office 365, Windows 10/11, and various enterprise applications.
- Assist in onboarding/offboarding employees with necessary hardware and access.
- Provide support for remote users via VPN and remote desktop tools.
- Escalate unresolved issues to higher-level support teams as needed.
- Maintain security and compliance standards on end-user devices.
- SCCM
- Active directory
- service now ticketing tool
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마감 시간: 21-12-2025
무료 후보 신청 클릭
작업 보고
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