Junior CRM Analyst

☞ Nestlé

전망: 140

갱신일: 04-11-2025

위치: Brussels Brussels Capital

범주: 매상

산업:

직업 종류: Full-time

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작업 내용

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers’ own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Summary

Do you have a passion for data, insights, and coffee? Do you want to work together with the teams towards the most performing plans for the Belux market? By joining our CX&I team, you will be working on customers insights, analytics and campaign segmentation. The role will also consist of updating & interpreting KPIs.

A day in the life of a CRM data analyst:

Marketing Activities B2C:
  • In charge of customer segmentation & profiling
  • Perform target selection & optimization of marketing activities
  • In charge of Adobe set-up for several campaigns and support on Nessoft set-up
  • Assessment reports (post analysis) for all major coffee and machine promotions
  • Perform analytical & statistical analysis (SQL CKLR, SPSS Modeler, ...) and Knime, Snowflake as from October 2023.

Key Performance Indicators:
  • Manage recurrent CRM reports for B2C
  • Track Marketing complaints level
  • Successful targeting for marketing campaigns
  • Qualitative post analysis delivery
  • Present status of Database KPI’s at marketing meeting with highlights

Meet the team

The Nespresso Marketing team consists of 17 people operating in 4 distinct teams: Brand, Product, B2B and Customer experience & insights. You would be part of the later one which is a dynamic team of 5 persons. The CX&I team collaborates with all the departments (Channels, Demand & supply, B2C,..) to feed with data, insights and also our colleagues from marketing and be the guardians of net acquisition.

What will make you successful

  • Degree in mathematics/Statistics, or economic studies with large quantitative component
  • 1-2 years experience in data analytics related activities.
  • Mastering Knime, Snowflake, Adobe is a plus
  • Analytical experience using software tools in a business-oriented environment.
  • Willingness to learn & proactivity

Benefits

  • A full-time position located in Brussels;
  • Hybrid working (2-3 days / week homeworking);
  • Excellent benefits, including an annual target bonus;
  • A variety of professional trainings and development programs;
  • Various career opportunities, both in Benelux and internationally;
  • Professional working environment, team spirit, company pride and passionate colleagues.
  • You will contribute to make Belux a better coffee place

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
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마감 시간: 19-12-2025

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