Junior IT Officer M/W/X

Protection International (PI) is an International NGO that contributes to the improvement of the protection of human rights defenders (HRDs) throughout the world. PI provides tools to develop HRDs’ capacities to manage their own security as their struggle against impunity and work in favour of human rights and democracy in their respective countries or regions. PI seeks to contribute to a situation where HRDs are recognised as legitimate actors for social change and to an environment where they can exercise their right to defend universally accepted human rights.

Protection International has its global office in Brussels, but primarily works where protection of HRDs is needed. PI has long-term presence in several countries of Africa, Asia and Latin America. Under its Global Strategy 2019-2023, PI is gradually transforming into a network of Hubs, establishing regional offices that work in a flexible manner across several countries.

The Junior IT Officer at Protection International Head Office in Brussels is responsible for assisting in management, procurement, maintenance/troubleshooting and upgrade of IT Assets, and the overall IT environment in Brussels, and in the field offices both remotely, locally, and during field visits. The Junior IT Officer should support the IT Officer, and IT Administrator in devising, planning, and testing endpoint configurations in close collaboration with the IT Officer. He/she is also responsible to proactively communicate, and explain IT services to all staff to guarantee adaptation, and secure usage. He/she is also responsible to provide guidance to IT consultants in the field, as well as coordinate, and

Duties & Responsibilities

• Remote, and local IT support of Windows/Linux clients, and smartphones

• Remote, and local IT support of Windows/Linux clients, and smartphones with guidance by the IT Officer

• Assistance in administration and support of IT systems, servers and user management

• Communication, and coordination with external IT providers in close cooperation with the IT team

• Provide remote support, and guidance to local IT consultants in close cooperation with the IT Team
  

Job Requirements Education

• Required relevant university degree in IT (or equivalence in experience)

• Preferred professional training courses in IT complementing educational background
  

Experience

• Minimum 2 years of Experience in IT

• Preferred proven experience in IT support of systems and users
  

Skills & Knowledge

• Highly organized/time management, and capable to function in a remote, dispersed IT Team

• Knowledge of IT endpoint administration (Windows/Linux Client, LibreOffice, MS Office, Thunderbird, etc).

• Preferred knowledge of open standards, and open source software, and interest, and commitment to integrate, and deploy open standards, and open source solutions

• Enthusiastic, self-starter who is able to work autonomously, under pressure, in a global, and decentralized environment, and think outside the box

• Capacity to communicate clearly and effectively complex (technical) topics to an expert, and non-expert audience

• experience, interest, and strong commitment to provide remote support and proactively engage, and support staff worldwide to resolve IT problems, and also travel overseas (preferred)

• Preferred knowledge of digital security and ability to provide advice and implement digital security practices
  

Languages

• Fluently spoken and written English

• Good knowledge of either Spanish or French
  

Other requirements

• This position is based in Brussels, Belgium

• Only candidates authorized to work in Belgium/EU without any restrictions need to apply.
  

• A people focused and collaborative way of working both within the unit the post sits under and with other teams

• A great deal of respect for autonomy, room for creativity, innovation, and learning

• Depending on experience, a gross salary between Full-time (100%) € 2507,12 to € 2792,90/month or Part-time (80%) €2005,69 to €2237,32 /monthplus benefits: ’pécule de vacances’, health and hospitalization insurance, lunch vouchers, reimbursement of home-work public transport.
  

Interested?

Please apply by sending your CV and cover letter to:
recruitment@protectioninternational.org