Operations Director BeLux

☞ CBRE

전망: 170

갱신일: 26-11-2025

위치: Brussels Brussels Capital

범주: 금융 / 은행 / 재고 경영진 매상

산업: Vastgoed

직업 종류: Voltijds

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작업 내용

Posted
08-Apr-2022
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management, Sales Support
Location(s)
Brussels - Brussels Hoofdstedelijk Gewest - Belgium
We are looking for a Operations Director BeLux (m/f) for our headquarters CBRE GWS Brussels.
For this position the candidate needs strong communication skills in English, French and Dutch. Without, we will not be able to proceed your application.

THE ROLE SUMMARY

Lead the day-to-day delivery of the Business Unit. This incorporates driving rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the BU.
Comprehensive understanding of the overall business strategy, brand, products and services in order to effectively leverage for client and GWS success. Revenue up to $50m

REQUIRED LEADERSHIP SKILLS;

Value Oriented
  • Ability to lead and work with our RISE values.
Decision Quality
  • Makes excellent commercial decisions based upon wisdom, experience judgement and critical analysis.
  • Regularly sought out by others for advice and solutions.
Managing Positive Outcomes
  • Steps up to conflicts, seeing them as opportunities.
  • Utilises an influential leadership style to maximise win-win outcomes for account teams
Motivating & Empowering Others
  • Maintains and communicates a positive, yet realistic outlook, despite organisational challenges, to sustain high morale and entrepreneurial spirit throughout all levels of the organisation.
Effective Communication
  • Is confident and articulate in Global strategic conversations and interactions.
  • Interrelates easily yet and with influence with individuals at all levels of the business spectrum.
  • Ability to write reports, manuals, speeches, and articles incorporating a distinctive style that embraces the Operational Excellence principles.
  • Makes effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
  • Motivates and negotiates effectively with key employees, global and regional senior leadership, and client groups to achieve desired outcome.
ESSENTIAL DUTIES & RESPONSIBILITIES;

  • Formulates business and sales plans in response to anticipated economic, technological and market trends.
  • Continually focuses on developing the business through building customer relationships and ensuring that resources are prepared to manage this growth.
  • Identifies tracks and influences key KPI and financial performance metrics to deliver required performance levels.
  • Presents a well thought out BU review that ensures no surprises, no untruths and sufficient challenge of presented data has taken place to validate the content.
  • Leads, monitors and identifies areas for QHSE improvement as a matter of course.
  • Creates a culture of exceptional quality and innovation and leads by example.
  • Identifies and acts on safety trends and reports to create interventions to protect the business, our people and drive continuous safety improvement.
  • Ensures mandatory processes are in place and are compliant.
  • Ensures the team has the skills and motivation to carry out their roles to the best of their abilities.
  • Ensures that ALL staff are trained and developed to the correct level and builds a culture of continual development.
  • Builds and develops high-level customer relationships with both existing and potential customers through fully understanding their needs and demands.
  • Leads tender bid activity including sales and operational resourcing, sign offs, document and commercial reviews and presentation standards.
  • Experience of putting together exceptional quality sales solutions with proven experience of coordinating internal as well as external stakeholders in the solutioning process
  • Driven by targets and comfortable in a high-pressure sales environment
  • Experience of putting together exceptional quality sales solutions with proven experience of coordinating internal as well as external stakeholders in the solutioning process
  • Experience of putting together exceptional quality sales documents and delivering high level presentations
  • To negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the Sales Director and leadership teams
  • To develop and build long-term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy
  • To identify and build a long-term active pipeline, exploring both existing markets and targeting new market opportunities
  • Take complete ownership of, develop and deliver exceptional sales and tender documents and presentations, in line with Company standards. Generate tenders and relevant document preparation, using the specialist support functions (procurement, HR, QHS etc) as well as local managers including cross border cooperation & benchmarking within region.
  • Ensure all sales pipeline activity in accurate as far as possible for projects and Contract opportunities.
  • Identifies and targets in partnership with BDM community, suitable quality and volume of work to enhance growth and value in the overall company, and in the BU.
  • Actively seeks opportunities to sell the full range of business services (eg: cross selling).
  • Ensures that we live up to the Company’s brand promise and that the service offering is at all times fully evidenced on all sites.
  • Takes leadership of mobilization and transition activity to ensure that the Company and customer expectations are met and that all mobilizations are signed off at exec level.
  • Ensures fair treatment of suppliers at all time, professional supplier management and arbitration of disputes.
  • Works closely with the procurement team to ensure maximum use of preferred suppliers and ensure robust back-to-back contracts, performance focused contracts are in place with back to back contract durations in order to leverage maximum value.
  • Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES;
  • Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports.
  • Approves subordinate’s recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.
  • Effectively recommends same for direct reports to next level management for review and approval.
  • Monitors appropriate staffing levels and reports on utilization and deployment of human resources.
  • Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention.
  • Leads by example and models behaviors that are consistent with the company’s values.

QUALIFICATIONS & EXPERIENCE:

  • Credible management of relevant P&L levels.
  • Proven experience as leader of large teams, where required experience in multiple countries/regions.
  • Ability to effectively navigate a matrix organization.
  • Excels at building and retaining customer relationships
  • Ability to comprehend, analyze, and interpret the most complex business documents.
  • Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style.
  • Strong communication skills (oral & written) in English/ Dutch/French.
  • Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

In return, we offer a fixed contract, fulltime position with an excellent salary and benefits with fantastic opportunities for progression in a growing business. Our success is driven by motivated employees. Our human resources policy aims to create a favorable working atmosphere where talented people can evolve and where attention is paid to a good balance between professional and private life. Results-oriented while having fun!
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry’s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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마감 시간: 10-01-2026

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