Quality manager LVX CR

작업 내용

• Maintain and improve the division quality management system in line with the business needs and compliant with the required standards and regulations for that region and/or division.
• Plan, coordinate and conduct external certification, customer audits and internal audits. Call for the required corrective actions, monitors the progress and escalates deviations to higher management.
• Facilitate improvements and corrective actions (CAPA) with main focus on product corrective action process. Propose, support or lead improvement initiatives (short/mid-term) for processes and practices.
• Identify training needs and organize training interventions to meet quality standards and maintain own training matrix.
• Participate in NPI projects as Quality delegate and act as Quality gatekeeper in NPI stage gate review meetings.
• Report process / product performance figures, deviations, progress on quality performance or the need for improvement and changes in line with the divisional quality plan and objectives.
• Have the authority to withdraw non-conforming products, set / release production or delivery holds, sign off CoCs (beyond CoC of manufactured products) and derogations.
• Coordinate customer escalations and requested QA meetings
• Support the division Management Representative for ISO9001 and act as the Management Representative for ISO 9001 on specific sites.
• Ensure the promotion of awareness of applicable regulatory and QMS requirements throughout the organization.
• Report on the performance, effectiveness and improvement needs of the QMS to top management.
• Ensure the documentation of the processes needed for the QMS.
• Execute internal audits against QMS requirements.
  
  

• At least 3-5 years of experience in QAQMS management.
• In depth understanding of QMS requirements to achieve ISO9001 compliance and related risk management principles.
• Experience in coordination of external audits (certification bodies or customers).
• Experience in internal auditing against QMS.
• Experience in formal release and project management processes (Stage gates/New Product Introduction programs), also within SW processes (agile).
• Experience with quality management practices (Product Quality Meeting, management of non-conformities, red alerts, delivery hold/production holds, CAPA, document and record control, process change management, management review, internal auditing, complaint escalations ...).
• Excellent verbal and written communication skills, listening skills and able to cope with stressful situations.
• Solution directed, process minded and E2E continuous improvement attitude.
• Sound judgment and high level of integrity and ethics.
• Analytical, investigative and decision-making skills.
• Ability to deal with and manage a diverse and demanding workload.
• Influencing skills and experience in coordinating change management or improvement projects.