System Engineer

작업 내용

We are looking for a talented System Engineer/IT Specialist to join our client based in Liege.

With the wide range of technologies that we support for our customers, the successful candidate will have the ability to manage multiple tickets and projects and be able to prioritize appropriately. This position has a high potential for growth within the company and we are looking for applicants with a desire to grow with us.

Job Description

The ideal candidate will reside in, or close to Liege
Perform Helpdesk and Jr. System Administration duties for a wide range of customer industries
Conduct scheduled system checks and perform maintenance in accordance with the scheduled support windows
Record the problem symptoms, provide and document resolution for hardware and software helpdesk requests and support root cause analysis
Ownership to track status of all tickets, including those elevated to higher level support, through resolution with follow-up with end-user
Take initiative to become further educated in relevant systems administration, information technology, and emerging trends specially Sharepoint
Required Skills

Ability to learn and willingness to take on more complex tasks
Ability to diligently create and maintain clear and concise documentation
Good customer and people skills with ability to effectively work through a variety of methods, including email, Microsoft Teams, telephone, and face to face
Strong interpersonal skills and ability to work well with others
Strong analytical, evaluative, and problem-solving abilities with ability to multitask
Excellent verbal & written communication skills
Ability to clearly relay technical data to non-technical individuals
Detail oriented with good follow-up and follow-through
Education & Soft Skills

Bachelor’s degree in Computer Science or related degree and/or relevant work experience
4 years or more experience providing end-user support and infrastructure systems management
Microsoft Office – Proficiency with Microsoft Windows 10, Office Suite and Office365
Organization skills are a must as you will have to handle multiple tickets at once
Punctuality
Ability to accept and follow guidance/mentoring
Ability to complete assigned tasks with limited supervision
Ability to present ideas in business-friendly and user-friendly language