L1 IT Support Engineer
View: 102
Update day: 04-11-2025
Category: IT - Software
Industry: IT Services IT Consulting
Position: Mid-Senior level
Job type: Full-time
Job content
Role: IT Support Engineer
Experience: 3+ Years
Job Type: Full-time
Start Date: ASAP
Company Description
BaryTech is a multinational professional services company specializing in IT services and consulting, with offices in Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. We support digital transformation through a comprehensive suite of services, including IT infrastructure & services, managed IT services, cloud & security, software development, and silicon design & verification. BaryTech empowers businesses to achieve their maximum potential through technology and innovation, with a global presence and a commitment to excellence. For more information, visit barytech.com/services.
Responsibilities :
- Provide technical support for PCs, operating systems, printers, copiers, telephones, LAN, and WLAN networks.
- Act as the first point of contact for internal customers, addressing hardware, software, and IT concerns.
- Diagnose and resolve issues efficiently while maintaining a high level of customer satisfaction.
- Install and configure operating systems and applications through software distribution systems or manual installation.
- Use Active Directory and Intune/Azure to design, deploy, and implement group policies for Microsoft client systems.
- Troubleshoot technical issues related to Windows, network security, and system integrations.
- Handling Outlook and mailbox-related issues.
Qualifications :
- Strong knowledge of Windows operating systems and networking concepts (LAN, WLAN, TCP/IP).
- Proficiency with Active Directory, group policy management, and Intune/Azure for device and policy management.
- Familiarity with hardware troubleshooting for PCs, printers, and other peripherals.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills to effectively support diverse teams.
- Ability to manage time efficiently while handling multiple tasks.
- Walk customers through installing applications and computer peripherals.
- Ask targeted questions to diagnose problems.
- Conduct remote troubleshooting.
If you are an experienced L1 IT Support Engineer, please apply using “Apply Now” or send your application to btisinhakan@barytech.com asap mentioning the Job title as Subject and the location.
Deadline: 19-12-2025
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