Manager, Identity Solutions Europe

The Cyber & Intelligence (C&I) Authentication Solutions team is looking for a Market Product Manager to manage the Smart Authentication suite of products: identifying market needs in terms of Authentication, Authorisation and Fraud Performance to further increase the penetration of our products and to further develop or refine existing and new products to fit. The ideal candidate is passionate about working with transaction data: analysing behaviours and patterns, draw conclusions and tell compelling stories in a graphical way. He/she is very focused on the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
In this position, you will:

• Demonstrate strong data management, reporting and analytical skills and master clear story-telling based on data results captured in straightforward graphics and presentations.
• Partner with Divisional C&I Leads and local Account Teams to understand and identify their customers’ business needs and opportunities, understand where our (Smart Authententication) products are relevant and deliver appropriate solutions and product propositions.
• Partner with Global C&I Product Teams to convey European product requirements
• Prepare products to be taken to market through the standard product development processes while partnering with the relevant teams such as Marketing, Implementation and Delivery, Pricing and Economics, Legal Counsel, Operations and many more.
• Take responsibility for managing and meeting product quality as well as revenue objectives.
• Support the C&I Authentication Solutions team with and where your data analysis and reporting skills and expertise are strengthening the product management efforts of the team.
• Manage the different monitoring and compliance programs to ensure Authentication Solution KPIs continue to achieve better performance

All About You
The ideal candidate for this position should:

• Have the capacity to leverage the tools and sources available at Mastercard to exploit data, perform relevant and meaningful analysis and produce compelling material to reflect the findings and conclusions
• Interpret and apply program vision and strategy to product strategy and roadmap for the Products they manage, clearly communicating it to key stakeholders on an ongoing basis
• Oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance

• Understand and can explain the business context, the product proposition and the associated customer use cases in very simple terms
• Be a strong, confident, and exact writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
• Take initiative to seek new /different approaches to existing problems and carefully apply them to build out solutions.

• Look for complementary products or services that can also help the customer
• Be skilled at explaining technical problems succinctly and clearly

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contactreasonable.accommodation@mastercard.comand identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.