Marketing Communications Manager

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

Want to be a part of our team?

The Marketing Communications Manager supports Marketing Directors and the SVP of Marketing & Communications (Americas) in the design, development, implementation and measurement of communications initiatives targeted toward our diverse employee audience. All programs and communications will align to and support the achievement of key strategic objectives The Senior Specialist will also work closely with Executive Management on corporate communication programs. Responsibilities include development and dissemination of executive, employee communications, along with execution of communications-related initiatives to include: strategic and business plan objectives and performance updates, brand awareness campaigns, case study development, video development, corporate event support and special communications projects.

Working at NTT

Responsibilities include (a) researching communications trends and implementing new/improved approaches to reach target audiences ; (b) development of marketing plan and associated budget required to support assigned communications efforts; (c) planning and execution of key communications initiatives; (d) utilization of enterprise reporting tools to manage investments against standard marketing plan metrics, including email opens, click-through, site visits, event attendance, “likes”, “followers”, engagement and amplification; (e) development of ad-hoc analysis and reports based on the needs of the marketing team and Americas leadership; (f) development of recommendations to marketing management based on this analysis, as a key input into ongoing plans and tactics; and provide other operational support as necessary. The Communications Manager is also expected to manage cross-functional teams to ensure timely execution of communications-related initiatives and Integrated Communications Plans (ICPs).

Major Duties & Responsibilities:

• Plan, research and execute communications programs for internal audiences

• Execute internal Integrated Communications Plans (ICPs), orchestrating assigned tactics to ensure right message at the right time for the established internal target audience. Track and report post-campaign results

• Manage the communication plans of corporate events, ensuring there is a cohesive pre-event, at-event, and post-event plan to increase engagement and response rates. Track and report post-event results

• Management of assigned work streams in support of corporate events (Annual Conference and other corporate events)

• Liaise with internal staff to understand needs and provide clear communications related to assigned staff

• Work with Shared Services teams to develop communications plans and execute ongoing communications within employee base

• Create and deliver emails, direct mail, newsletters, and other publications, identifying the right vehicle for each communication to ensure greatest exposure and engagement

• Manage external vendors to ensure they meet our performance requirements and deliver results in support of communications-related initiatives (vendors may include, Social Media Agencies, Online Marketing Agencies, Events Managers)

• Ownership and management of budget related to assigned programs/initiatives

• Write, edit, proofread, and revise communications

• Create and deliver communications content, which may include presentations, internal announcements, executive bios, corporate newsletter content, case studies, white papers and/or speaking proposals

• Support and assist with the development of marketing programs and initiatives to amplify the brand internally

• Collaborate with leaders from across the business (Group and Region) to gather input and effectively communicate all relevant messages to internal/external audience

What will make you a good fit for the role?

Education/Qualifications Required:

• Bachelor’s degree in Marketing, Business, Journalism, Communications or related field required. MBA degree is a plus.

Work Experience Required

• 5+ years of relevant and progressive written and oral communication experience is preferred.

• 5+ years designing collateral, content and presentations using utilities such as HTML, Adobe Creative Suite and PowerPoint

• Prior experience with email platform and/or marketing automation software (ex: Salesforce.com/Marketo/Eloqua/Exact Target)

• Prior experience integrating social marketing/social selling into communications campaigns

• Experience with B2B and work experience in the IT environment

Skills and Core Competencies

• Ability to “get stuff done” – executing quickly and with high-quality and precision while being driven by deadlines. Can respond under pressure of time and uncertainty.

• Excellent verbal and written communication skills: a passion for creating engaging material

• Good interpersonal skills including flexibility/adaptability and ability to work in complex matrix environment

• Ability to operate in an extremely fast-paced, high-growth environment and a keen willingness to learn

• Demonstrated ability to think conceptually and creatively

• Able to persuade and influence others in a professional manner, while gaining buy-in and support

• Able to build trust and interact with top executives to execute communications on their behalf

• Strong ability to convert complex information to straightforward, engaging content connected to strategic imperatives and goals

• Ability to lead and develop strategies from concept to implementation, focusing on the needs of key stakeholder audiences.

Join our growing global team and accelerate your career with us. Apply today.