My Pay Team Lead, BE & NL

☞ Mondelēz International

View: 130

Update day: 26-11-2025

Location: Mechelen Antwerp

Category: IT - Software

Industry: Food Beverage Services Beverage Manufacturing Manufacturing

Position: Mid-Senior level

Job type: Full-time

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Job content

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performanceHow You Will ContributeIn this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.What You Will BringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:
  • Data management
  • Leading teams, coaching and mentoring
  • Managing performance driven by service level agreements and metrics
  • Relationship management with a client focus
  • Problem solving and analytical skills
  • Communicating effectively, verbally and in writing
  • Process management skills
  • Working in a shared service organization a decided advantage
More About This RoleWhat you need to know about this position:What extra ingredients you will bring:Education / Certifications:Job specific requirements:Travel requirements:Work schedule:The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .No Relocation support availableBusiness Unit SummaryAt Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury, Milka and Alpen Gold chocolates, Oreo, belVita, LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularService Operations (Delivery)Global Business Services
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Deadline: 10-01-2026

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