Network Security Engineer (500€ - 525€ Per Day)

Job content

Our client is looking for a Security Network Engineer to join one of our projects in the banking sector.

Services covered are mainly support as escalation for lower levels, design, and architecture for new projects, maintaining technical environments in scope, and review of external providers’ activities. Some technologies require direct operation delivery (pushes on the firewall for instance)

On top of the day-to-day activities described below, several projects are ongoing or planned to be launched in the coming months like cybersecurity remediations and impacts.

Candidates must cover several of the activities domains and technologies described below and demonstrate experience (accordingly to the seniority level) in one or more of the tasks described below.

Activities:

Incident management

• Troubleshooting
• Support

Change Management

• Design
• Application
• Follow-up and validation
• Lifecycle Management of software and hardware

Project Management

• Participation in enterprise projects

Problem management

• Identification
• Follow-up and solving activities

Governance

• Domain steering activities
• Capacity, performance, and obsolescence management

Domains and technologies

Routing and Switching

• Cisco

Firewall

• Checkpoint
• FortiNet
• Palo Alto

VPN and SSL

• IPSEC based on Fortinet
• IPS based on Fortinet and Palo-Alto
• SSL Web VPN based on Pulse

Load balancing

• F5 (LTM & ASM modules)

Tasks description:

Incident and request management:

• Monitor and follow-up incidents and requests reported to the I&P Technical Operations team via approved channels (ServiceNow and email)
• Be able to provide expert-level advice to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure
• Aim at the resolution of any incident as fast as possible
• Troubleshoot incidents if required and requested by THE CUSTOMER management
• Act as an escalation point for critical incident
• Coordinate efforts from several teams, including external providers, for complex/cross-technologies incident
• Escalate issues to the vendor if necessary and do a follow-up
• Work on Post Incident Reports if required and requested by THE CUSTOMER management
• Act as an entry point within THE CUSTOMER for most of the technologies supported by the third-party supplier
• Participate in incident review meetings and service review meetings with service providers

Change management:

• Submit if necessary, monitor and follow-up changes within the team’s technical scope
• Be able to provide expert-level advice to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure for change scope, planning, and preparation
• Validate change results performed by external providers
• Coordinate complex changes if required and requested by THE CUSTOMER management

Project management:

• Act as owner of technical aspects of projects and support THE CUSTOMER infrastructure

Problem management:

• Monitor and follow up on problems within the technical scope and provide resolution options to THE CUSTOMER

Capacity, performance, and obsolescence management (*):

• Monitor, report, and analyze technologies within the agreed technical scope
• Provide detailed reports aligned with THE CUSTOMER’s standard requirements
• Ensure proper follow-up of the licenses and Certificates used within the technologies in scope