Tipo de empregos: Permanent contract

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Conteúdo do emprego

Added 09/08/2023

  • Belgian company that has grown exponentially in the last 10 years
  • International collleagues, varied job, good salary, beautiful location

About Our Client

Our client is a Belgian company active in the fashion industry.

They have grown exponentially in the last 10 years into a company with more than 120 employees active across different countries.Today they are reinforcing their Italian/Spanish market and are looking for a Customer Service that can work full time from Brussels and that speaks fluent Italian, Spanish and English.

Job Description

As a Customer Service Italy/Spain you will have following responsibilities:

  • You manage the orders from A to Z
  • You make sure clients receive their orders correct and timely
  • You answer to client requests and specific demands
  • You answer questions about delivery status, invoices, returns, orders, ...
  • You collaborate closely with both sales and logistics teams and you work hand in hand with your colleagues from Customer Service
  • You handle returns

The Successful Applicant

The Customer Service Italy/Spain has following profile:

  • A first experience in Customer Service, Customer Care or Sales support is a big plus
  • Affinity with the fashion industry is a plus
  • You speak fluent Italian, Spanish and English
  • You are willing to work full time from Brussels (they offer 6 days of home office on a monthly basis)
  • You are precise, meticulous and organized
  • You can respect deadlines
  • You have excellent communication skills
  • You can be proactive and assertive when handling problems or difficult situations

What’s on Offer

  • a great team with a very nice Manager and international colleagues
  • a complete salary package
  • a varied function
  • a beautiful work location
Contact
Julie Mackelbert
Quote job ref
JN-082023-6145784

Job summary

Sector
Customer Service
Sub Sector
Customer Service Officer – Inbound
Industry
Retail
Location
Brussels-city
Contract Type
Permanent
Consultant name
Julie Mackelbert
Job Reference
JN-082023-6145784
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Data limite: 09-01-2026

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