CUSTOMER SERVICE SUPPORT

☞ HAYS

Ver: 110

Dia de atualização: 16-11-2025

Localização: Ghent East Flanders

Categoria: Administrativo / Escriturário / Assistente Mecânico / Técnico Manutenção

Indústria: HR personeel

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Conteúdo do emprego

Gent | Customer service support | Bachelor | Good language skills | Communicative and client focused | 1085481

Your new role
In this job, you work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions for logistic and technical problems related to the breakdown and follow up the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do in a proactive way. You work in a dynamic and international environment with colleagues from all over the world.

What you will need to succeed
For this job as customer service support you are customer-oriented with good communication skills. You have good skills in MS Office applications and after an intensive training you are willing to work in a shift system (morning, afternoon, night, weekend).

We are looking for these language combinations:

  • English and German
  • English and Polish
  • English and Slovak
  • English and Czech

What you will get in return
Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a fulltime basis for a salary in correspondence with your experience. On top of this salary, you also receive extra compensation to work in a shift system.

Your new company
Our partner Volvo Group is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.

What you need to do now
Are you interested in this job as customer service support? Upload your resume online by clicking on the application button or apply with your LI profile. You will be sent to our Hays website. For more information or other vacancies at our customer, you can contact Ellen Geudens in Ghent via 09/266.11.98 or via LinkedIn. Together we can look for interesting vacancies. #1085481

An attractive salary combined with extra advantages
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Data limite: 31-12-2025

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