Customer Success Manager

☞ Twegos

Ver: 115

Dia de atualização: 16-11-2025

Localização: Mechelen Antwerp

Categoria: Outro

Indústria:

Tipo de empregos: Full-time

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Conteúdo do emprego

Ready to make a difference for our growing customer base?

We’re looking for a driven people-person to join our customer success team. Onboard a variety of new B2B-customers every week. Join a business that wants to have an actual positive impact on people’s work lives. Ready?

Who are we?

Happier people lead to healthier companies. Everyone should work in a place where they feel at home, because that benefits people as well as the organizations they work at. That’s our mission.

Twegos takes an innovative approach to talent. Our tools ensure a value fit between candidates and companies. But when we talk about values and company culture, we mean business: no wooly accounts, but objective measurements, no-nonsense analyses and clear reports. Candidates who don’t fit with a particular business, we match with other companies.

We’re a young and dynamic HR-tech business, based in Mechelen. We are in a really interesting stage in our development: full scale-up mode, with all the ideas, opportunities and challenges that come with it. We are a team of enterprising and autonomous individuals and – naturally – we think it’s really important to find someone who is a match with our team. Maybe that’s you?

What will you be doing?

You are the face of our business to our customers. The service level you provide and the energy level you radiate, has a major impact on customers’ impression of Twegos.

  • Onboard new clients, make them familiar with our platforms and support first use
  • Manage communications and relationships with existing clients
  • Collaborate with our development team to establish system integrations or solve any technical issues
  • Identify current or future customer needs and customer service trends and collaborate with the Product Owner to continuously improve our platforms

What do you bring to the table?

  • Well, a value fit with us, of course
  • Excellent communication and collaboration skills
  • A proactive, can-do attitude and problem-solving skills
  • A structured and planned approach to your work
  • Fluent Dutch and French
  • Experience with JIRA and or Hubspot is a plus
  • Creative and customer centric thinking

… and what do we bring to the table?

  • A place where you’ll feel at home and can be at your best to grow
  • Flexible hours and homework – a minimum of two office days per week and the rest in consensus with team lead
  • Competitive compensation with extralegal benefits

Ready to meet us? Contact Jurgen.noel@twegos.com or arend.vanitterbeek@twegos.com

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Data limite: 31-12-2025

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