Desktop Support Engineer

Conteúdo do emprego

Language Requirement is B2 Dutch minimum (Do not apply if you do not have the language requirement)

No Visa Sponsorship for this role (only apply if you possess valid visa/work permit)

· Two to three years’ experience providing IT infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems, fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.

· Hands on experience in installing, troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems

· Experience or ability to follow installation instructions in installation and troubleshooting desktop applications.

· Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.

· Skilled in desk side support and PC break/fix including basic administration of windows O/S.

· Experience with anti-spyware and Anti-virus software.

· Knowledge of IP Networking, DNS, DHCP, VPN, and RDP.

· Knowledge of wireless networking

· Knowledge and experience of supporting tablets

· Good written and oral communication skills with clients and management

· Professional level language skills English and local language is must.

· Experience and know how to support ticket handling based on client requirements

CCNA Certification Additional Advantage