Digital Learning & BA Engagement Manager

☞ Chanel

Ver: 120

Dia de atualização: 29-11-2025

Localização: Brussels Brussels Capital

Categoria: Marketing / PR

Indústria:

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Conteúdo do emprego

DIGITAL LEARNING & BA ENGAGEMENT MANAGER
Join Us as a Digital Learning & Beauty Advisor Engagement Manager at CHANEL Benelux!
In our Benelux Training Department for Fragrance & Beauty, you’ll play a vital role in shaping and implementing our (digital) learning strategy and contributing to vibrant community engagement. Supporting local trainers in their (digital) learning tasks, you actively contribute to the development of a blended learning approach. As part of the European Digital Learning Community, you’ll be at the forefront of innovative learning solutions.
Reporting directly to the Learning & Development Director, you’ll be a key member of our dynamic, flexible, and disruptive team. If you’re passionate about fragrance & beauty and thrive in a dynamic and flexible environment, join us at CHANEL Benelux. Be part of shaping the future of digital learning and beauty engagement. Apply now and be a driving force in our innovative team!
Your role @ CHANEL
  • Co-defining the long-term (digital) learning strategy with the Learning Director.
  • Conceptualizing and implementing (digital) blended learning paths.
  • Guiding the creation of local learning content with the training team.
  • Creating a robust communication plan for and supporting the animation of different communities (internal & external).
  • Event management to support learning and community activities.
  • Implementing and coordinating the Learning Management System (LMS).
  • Infusing a digital learning mindset and culture within Benelux.
  • Analyzing KPIs to enhance Beauty Advisors’ engagement and boost action plans.
  • Budget follow-up.
What you will bring to the team:
Profile:
  • Experience in training and/or digital.
  • High interest in Fragrance & Beauty.
  • Dynamic, dedicated, proactive & reactive, flexible, analytical, and autonomous.
  • Creative mindset & force of proposal.
  • Fluent in English. French and/or Dutch are a must.
Professional skills:
  • Marketing & Brand activation skills:
  • Customer and product-oriented
  • Creativity and a ’make it happen’ mindset
  • Project & Event Management:
  • Organization & Time Management
  • Communication & Team-oriented
  • Good level of presentation
  • Community Management Skills
  • Strong Analytical & Reporting Skills (MS Excel, PowerBi, table formatting, charting, pivot tables)
  • Communication & Digital Skills:
  • Copywriting, content creation
  • Digital-minded
  • MS Office is a must & Adobe such as Indesign is a plus


Location:
  • Brussels or Amsterdam
  • Frequent traveling between Amsterdam & Brussels will be required
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
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Data limite: 13-01-2026

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