Digital Marketing Officer/Specialist

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

We guide. We support. You grow.

At PwC, we serve our clients from strategy through to execution. We are a team of trusted people who work alongside our clients and build long-lasting relationships that create value. As a member of the Managed Services capability within PwC Advisory, you’ll help our clients in their day-to-day execution to achieve their business objectives. You will help them to innovate and undertake change to adopt new ways of working.

Are you passionate about digital marketing, web tools and innovative ways of working? We are looking for colleagues to join our team and contribute to interesting projects impacting digital sales and providing our clients with a great experience. In particular, we are looking for applicants who are passionate about creating high-quality, compelling marketing content and who want to research the best practices to position a platform in the market.

Managed Services is the operational execution engine of PwC Advisory and our mission is to help clients solve complex operational challenges and reach ambitious business objectives. We work hand-in-hand with our colleagues of the other PwC Advisory teams to develop, deploy and run operational solutions combining best experience, best methodologies and best technologies. Our team turns ideas and insights into actions and results and gets things done.

What you’ll learn and do

You will be part of a team supporting our customers in their transition towards digital sales and allowing them to benefit from the growing importance of e-commerce.

As a digital marketing officer, your role is to support the marketing team of this project to optimally position the new sales platform in the market. You will work closely with internal and external project managers on a daily basis and carry a wide range of responsibilities. You will determine the optimal marketing strategy, take appropriate actions to implement it, and always seek to improve your activities.

As part of the PwC community, you will also have to focus on operational excellence and continuous improvement in order to create an uninterrupted value stream that always feeds the needs. You will provide high-quality services and continuously look for improvements in your daily tasks.

You will be responsible for a broad range of responsibilities.

Digital marketing activities:

• Establish a long-term marketing strategy in order to systematically onboard customers on the platform.

• Determine the optimal keywords for the new platform in Google. Identify the most appropriate keywords and how to implement them in the solution.

• Ensure best practice Search Engine Optimization and Search Engine Advertising.

• Create and manage social media listings to create awareness around the platform.

• Research the effectiveness and quality of other online marketing tools (such as Google Ads) to target customers cost-efficiently.

• Follow-up the results of the marketing efforts and change the strategy and activities accordingly.

• Create and update important marketing documentation, e.g. brochure, promotion video, social media content, etc.

• Collect feedback from customers and relay it to the project team to improve the approach.

Always looking for continuous improvement:

• Help to improve process and organisation

• Discuss possibilities with the team leader and other team members to implement new solutions

• Participate in internal or external projects aimed at streamlining processes and increasing efficiency in daily operations

Supporting the project management:

• Consolidate all important files (minutes, contracts, deliverables, invoicing, etc.)

• Support communication between various stakeholders

• Coordinate internal and client meetings and draft meeting minutes

• Act as the right-hand of the project/programme manager and help him/her with any ad hocactivities

• Create and update the customer support playbook to build a consistent way of working

Who you are

• Bachelor’s degree

• Minimum one year of relevant experience

• Interest in web-based technologies

• Fluent in English, French and Dutch (both written and spoken)

• Keen to help PwC clients have the best possible customer journey

• Curious, keen to learn and develop your knowledge and skills

• Interested in hands-on experience

• Client-oriented and solutions-oriented

• Multi-tasker (achieving maximum time efficiency)

• Strong organisational and analytical skills

• Excellent communicator (also via phone and email)

• Team player and collaborative

• Works in a structured way and able to manage stressful circumstances

• Able to prioritise in a fast-paced environment

• Proactive, showing initiative and a strong sense of responsibility

• Able to work independently

What we offer

• A position in a fast-growing business which is disrupting the industry

• A workspace where everyone feels respected, valued and free to be themselves

• An environment where you’ll be encouraged to take your expertise to the next level thanks to continuous education and on-the-job training

• Great opportunities to grow and develop your capabilities and skills to ensure your professional success

• A flexible work schedule including homeworking and a variety of holiday schemes

• A competitive salary and benefits package, including health and group insurance, mobility solutions and Teddy care (nursing service when your child is ill)

• And much more!

Sounds like you? Then you could be the person we’re looking for!

Education(if blank, degree and/or field of study not specified)

Certifications(if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages(If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date