Information Technology Desktop Support

Ver: 100

Dia de atualização: 06-11-2025

Localização: Lessines Hainaut

Categoria: IT - Software

Indústria: Technology Information Media

Posição: Associate

Tipo de empregos: Contract

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Conteúdo do emprego

Key Responsibilities:

Respond to user support requests via phone, email, or ticketing system in a timely manner.
Install, configure, and maintain desktops, laptops, printers, and other peripherals.
Troubleshoot hardware, software, and networking issues.
Set up user accounts, permissions, and passwords in accordance with company policies.
Maintain asset inventory and ensure proper documentation of support procedures.
Support Office 365, Windows 10/11, and various enterprise applications.
Assist in onboarding/offboarding employees with necessary hardware and access.
Provide support for remote users via VPN and remote desktop tools.
Escalate unresolved issues to higher-level support teams as needed.
Maintain security and compliance standards on end-user devices.
SCCM
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