IT Support Officer

Ver: 120

Dia de atualização: 09-12-2025

Localização: Brussels Brussels Capital

Categoria: IT - Software IT - Hardware / Rede Tecnologia da Informação

Indústria:

Tipo de empregos: Full-time

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Conteúdo do emprego

Ensure Level 1 and 2 support by responding to technical incidents and business IT service requests
Resolve as many requests as possible on the first call, using the tools at your disposal or by visiting the site.
Encoding, handling, tracking and finalizing tickets
Manage the deployment of PCs and their images, as well as the installation of hardware and software
Actively participate in the development of solutions and procedures, as well as project implementation.
Actively monitor technological developments on the market and manage the life cycle of various technological components.

You have at least 5 years’ experience in a similar position, ideally in an internationally distributed organization.
Fluency in French and very good knowledge of English (spoken and written)
Good knowledge of Office 2019, 2021, 365, Windows 10, 11, PC hardware and peripherals
You are familiar with managing users, computers and groups in Active Directory and Azure Active Directory, managing e-mail addresses and shared mailboxes in Exchange On-Premise and Online, Teams and Sharepoint OneDrive.
Your strengths: Windows Server, System Center Configuration Manager, basic routers and switches, ITIL.

We offer a permanent full-time position, a pleasant working environment and exciting professional challenges that will help you grow personally and professionally.
After a thorough onboarding at ABAKUS IT-SOLUTIONS, we’ll put you in direct contact with our customers.
We offer professional training and personal coaching
We offer a performance-related salary and other benefits.

Apply now to join our exceptional and passionate team!

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