Performance Management Expert

Job Objective

The Performance Management Expert initiates sales activities in the GM region for the LHG carriers, JV partners and Eurowings Discover based on the analysis and evaluation of market-specific data. She/he identifies opportunities and threats by applying business and market intelligence. She/he links multiple data sources and re-ports to gain valuable insights for key stakeholders. She/he is involved in the processes Sales Reporting and Sales Steering.

Key Result Areas

• Steering of the local revenue budget for LHG and JV partners by regular analysis of market, competition and LH Group & JV performance to identify action fields, threats & opportunities. Creation of sales roadmaps for local markets
• Regular analysis and monitoring of market, competition and LH Group & JV performance for all segments, corporates, channels etc. in order to identify threats and opportunities
• Provide incentive forecasting (both corporate & agency incentives) in cooperation with local account steering/markets
• Consolidate local market information (like competitor information, OBE settings, industry developments) at local level and forward these to relevant central departments
• Representation of interests towards central departments/committees/projects incl. active participation in decisions and preparations e.g. for “Performance Management and Analysis Session”, “Sales Steering Campus Sessions”, AX Directs round, VR RPM, CCB etc.
• Cost and efficiency/ROI calculations of planned contracting models (e.g. AIP/CIP and push actions), in close cooperation with the local Account Steering Experts
• Definition, evaluation and prioritization of market and customer requirements for the flight plan and evaluation of existing regional partnerships
• Support the compilation of business cases for exceptions from the contracting policies with business intelligence, analyses and calculations
• Regular exchange with Market Offer Coordination and Joint Venture Partners.
• Liaise with Account Steering experts, ensure information flow of competitive intelligence, and address local market needs toward central teams.

Profile

• High school certificate, A level/ Abitur or equivalent required.
• Bachelor degree in economics (or equivalent) required.
• Min. 3 years of relevant working experience required.
• English required, German desirable
• Knowledge of LHG Sales and related commercial units desirable
• Expert computer skills
• Excellent analytical skills
• Excellent business sense
• Excellent cost consciousness
• Excellent understanding of mathematical concepts
• Excellent problem solving
• Strong detail oriented
• Strong innovation
• Excellent ability to work under pressure.
• Excellent adaptability.
• Excellent oral communication.
• Excellent written communication.
• Excellent conflict management skills.
• Excellent Commitment.
• Excellent Independence.
• Excellent Initiative.
• Excellent Intercultural awareness.
• Excellent Negotiating skills.
• Excellent Reliability.
• Excellent Responsibility.
• Excellent Team Work.
• Strong assimilation.
• Strong conceptual thinking/procedure.
• Strong customer orientation.
• Strong corporate awareness.
• Strong Flexibility.
• Strong Interpersonal skills.
• Strong judgment management skills.
• Strong Professionalism
• Good Change Management.
• Good Customer service.

Hiring manager: Rhonen Azoulay