Senior Project Manager

Conteúdo do emprego

Role: Project Manager (NCI Academy – Business Planning)

Reference: 10747

Profile: SC2023/002820

Duties:

Under the direction of the Senior Project Manager, but mainly on own initiative the incumbent will perform duties such as the following:

Support the day-to-day operation of NCI Academy business activities using appropriate project management principles, processes and tools;

Support the definition, execution and satisfactory completion of assigned projects, including the identification, assessment and management of risks and issues related to the project;

Ensure that realistic project plans are maintained and that there is regular and accurate communication to stakeholders;

Manage, monitor, and control assigned projects;

Provide support for understanding customer requirements, collecting data, delivering analysis and problem resolution;

Collaborate with stakeholder groups, as part of formal or informal consultancy agreements;

Maintain a customer focus, acting as a customer focal point to deal diplomatically on a variety problem management and business-related issues;

Contribute to Academy customer engagement activities;

Draft and manage Business Planning Branch documentation and in particular Service Support Training Agreements;

Provide monthly report to the Project Portfolio Manager using Agency reporting tool/framework; Ensure that assigned projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded;

Generate the quarterly training delivery reports and liaise with the Agency Finance staff to ensure quarterly training delivery invoices are accurate and delivered on time to the appropriate recipient;

Contribute to the Business Planning Branch business intelligence and SharePoint web/portal-page;

Other tasks as may be assigned.

Requirements:

A minimum requirement of a Bachelor’s degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post;

Proven experience of service or project management including resource management (people, budgets, time, etc) in a training environment;

A recognised formal Project Management qualification, such as Agile SaFe, PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain; o Prior experience of Agile project management and JIRA o Proven analytical skills to produce meaningful business intelligence for decision makers using BI tools such as Tableau;

Proven experience in customer focused roles and customers relationship management; o Excellent Microsoft Office skills and in particular advance Microsoft Excel skills.

Desirable Experience and Education:

Practical experience in working for other NATO agencies or organizations;

Excellent understanding of NCI Agency processes and procedures relating initiating and staffing projects in the NCI Agency (E.g. Customer Request Forms, Request to Proposals, Price Proposals, EBA, etc.);

Evidence of prior experience and in-depth knowledge of the ServiceNow Project Management tool;

Prior experience and in-depth knowledge of the NCI Agency Enterprise Business Applications (EBA);

Prior experience of Business Relationship Management and Design & Creative Thinking.

A very good knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

• NATO Security clearance is required