Social Media Expert (EU Institutions)

JOB DESCRIPTION

INTRASOFT International,a leading European IT solutions provider, is seeking a professional to cover the following opening:

Social Media Expert (EU Institutions)

Your main duties will be:

• Monitor, maintain and further develop several intranet pages related to knowledge management (information sources, who’s who, KM page, online showroom of collaborative projects).
• Develop, validate and publish new online content related to knowledge management (on intranet).
• Design, prepare and participate in online and face to face events to promote collaboration.
• Design, deploy and report on an internal survey on knowledge sharing and collaboration.
• Facilitate and animate an internal network on collaboration, including co-creation and implementation of knowledge management initiatives in DG JUST.
• Support a network of local M365 champions (together with the two designated ‘top champions’).

This is an opportunity for enthusiasts who want to jump at an opportunity to immerse their selves in new technologies and to see their work travel around the world.

By joining INTRASOFT International, the leading IT company you will be part of a hub of 1.700+ tech enthusiasts. You will work using cutting-edge technologies that contribute to the design and delivery of solutions and products for challenging, large-scale IT projects, that affect the lives of millions of citizens around the globe. At INTRASOFT International we are making an impact in the European Systems landscape as a Top IT Solutions & Services provider for the E.U. Institutions and Agencies in large-scale critical projects for the last 20 years.

JOB REQUIREMENTS

If you have

Above the generic knowledge and skills linked to the profile, knowledge and expertise in the following domains are important.

“Information sources” page:

• Regularly monitor usage (monthly) and report statistics
• Operate updates on a need basis
• Propose and implement (together with the JUST WebTeam in Unit 01) a new, decentralised model for maintaining the page, based on web correspondents in policy directorates and horizontal units
• Evaluate the impact of the new model and its sustainability in the medium and longer term

“Who’s who”

• Regularly monitor uptake (% of staff having completed the ‘About me’ and ‘Ask me about’ fields)
• Identify and propose ways to promote the uptake of this feature and its usage for KM purposes

KM page on intranet

• Develop in line with the activities carried out, make it as attractive and user-friendly as possible
• Monitor and report on the traffic on the page

Showroom of collaborative projects

• Further develop by including examples from across the DG
• Promote the good collaborative practices and lessons learned
• Monitor usage / visits

Identify, propose and implement improvements to these pages, develop other online resources as appropriate.

Prepare and participate in internal events on KM, with a focus on collaboration in the hybrid working environment.

Liaise and cooperate as appropriate with the Commission’s One Stop Shop for collaboration, participate in relevant meetings and exchanges.

Prepare – in co-creation with the internal collaboration network and building on previous editions – an internal survey on collaboration in DG JUST, to be carried out in September 2022.

Promote the survey through the available channels with a view to maximise participation by staff.

Analyse the data and prepare reports on the survey’s results.

Animate and facilitate the internal network on collaboration in DG JUST (active since April 2020), engage the network in co-creation to identify and implement relevant KM initiatives that promote efficient collaboration in the hybrid working environment.

Support the activity of the network of local M365 champions (active since October 2021) and support the two ‘top champions’ in DG JUST in their engagement with the network.

Help assess the feasibility and prepare the ground for an eventual merger of the two networks.

For all these networking activities, develop and maintain (including optimisation, streamlining, new features as necessary) the online collaboration tools (the two networks are currently operation in Teams).

This position comes with

• Competitive compensation packages
• Continuous learning (with the most modern methods - unlimited access to Udemy for Business), and fast career growth
• Interesting and challenging tasks within large-scale projects
• An international dynamic within a fast-paced working environment
• The opportunity to work in a diverse environment with talented colleagues

All candidates are equal to receive consideration. There is no discrimination in terms of ethnicity, sex and sex preferences, age, color, medical condition, marital status, physical or mental disability, religion or any other characteristic protected by applicable laws and regulations. At INTRASOFT International we support human rights among our employees and focus on creating a positive working environment of diversity and inclusion.

The safety and well-being of our candidates and employees remains our top priority. Please note that the recruitment process in INTRASOFT International will be conducted virtually for the upcoming months, following the Covid-19 pandemic safety measures.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values:

Be the linkof a great team that forms a unique network across departments,

countries and business units and operates with trust, open communication, transparency and respect.

We make it happenwith our expertise, accountability and solution-driven attitude. We always strive for improvement, always with an eye on the big picture.

We learn & evolve by embracing a culture of building on our experiences, sharing our knowledge and developing our skills. We are always open to new ideas and invite all #IntrasoftPeople to contribute with theirs.

We fuel creativityin every aspect of our everyday life at INTRASOFT; in the solutions and products we design and the initiatives we undertake.

We share customer successby understanding their unique needs, corresponding to their vision, and exceeding their expectations.

LetUsJoinYOU!

About INTRASOFT International

We are INTRASOFT International, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company’s services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.intrasoft-intl.com.

• Please submit your CV in English

All applications will be treated as strictly confidential.