Transcend: Senior Manager, IM Global Learning

Conteúdo do emprego

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function

Human Resources

Job Sub Function

Learning & Instructional Design

Job Category

Professional

All Job Posting Locations:

Beerse, Antwerp, Belgium, Little Island, Cork, Ireland, Turnhout, Antwerp, Belgium

Job Description

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-005163

Belgium and Ireland - Requisition Number: R-010004

Switzerland - Requisition Number: R-010006

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Transcend: Senior Manager, IM Global Learning! This hybrid position will be located in Titusville, NJ; alternative locations may be considered in Antwerp, BE; Beerse, BE; Zug, CH; Cork, IE.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

This Senior Manager has oversight for IM Transcend Program training and will be responsible for leading, designing, and implementing content for various digital learning channels, F2F workshops and site releases. This includes updating, maintaining, and delivering program members and business user curricula, as well as addressing the ongoing training needs of the E2E Transcend program. You will partner with workstream and site leaders and will also work closely with other adjacent program teams such as SignFi Transact to create a cohesive training plan and strategy that meets the continuum of training needs. This role will lead a sub stream work activity to design and implement a comprehensive learning program that aligns with the Transcend program objectives.

Key Responsibilities

Content Development and Facilitation

• Designs and delivers impactful learning programs that integrates technology, and diverse learning techniques to improve individuals’ understanding of ways of working, SAP 4 HANA, and business processes.
• Enhance the skills of program team members through Competency Models, educational resources, and development activities. Curate and/or create learning content and materials that are relevant, current, and effective.
• Manage the learning management system (LMS) and other learning technologies to evaluate the impact of learning programs through feedback, assessments, and metrics, and continuously improve content and delivery based on results.
• Design and deliver engaging and interactive learning experiences using a variety of modalities, including instructor-led training, e-learning, workshops, and simulations.
• Ensures all materials and content are approved through appropriate leadership, regulatory, and HCC channels prior to use or facilitating content; including the development and maintenance of compliance training plans and critical SOPs.
  
  

Project Management And Collaboration

• Applies and monitors project timelines, resources, and budget projections for short- and long-term high impact training programs.
• Showcases proficiency in business insight gathering, understanding the user experience and critical interdependencies to help the program stay on track.
• Collaborates with Quality and Compliance teams to ensure compliance with all GxP requirements, as well as the adherence and integration of Standard Operating Procedures (SOPs) and Work Instructions (WIs) into the vital learning activities. Leverage insights from evaluation efforts to make data-driven decisions and refine learning strategies groups.
• Stay informed about emerging trends, technologies, and practices in learning and development, incorporating innovative approaches to enhance the effectiveness and efficiency of learning initiatives.
• Collaborate with key program partners to assess learning needs, identify gaps, and prioritize initiatives to align to release dates, required compliance timelines, or prioritized business needs as well as overall strategic direction.
  
  

E2E Business Process Expertise

• Develop and continually enhance personal understanding of E2E IM business processes: inclusive of Finance, Supply Chain, Commercial and R&D through practical experience, training programs, and learning from key users.
  
  

Leadership And Partner Engagement

• Lead a group of resources in a matrix style model; including trainers, instructional designers, and learning coordinators, providing guidance, mentorship, and development opportunities.
• Cultivate a strong and cohesive global team culture to facilitate effective virtual and in-person collaboration
• Collaborate and align with peers & support teams to bring forward innovative solutions and resolve issues
• Efficiently manage program workstream and other partner relationships to ensure connected and cohesive strategies and workplans. Negotiating to drive value and target delivery commitments across all groups.
  
  

Qualifications

Education

• A minimum of a Bachelor’s / University or equivalent degree is required
  
  

Required

Experience and Skills

• At least 8 years of work experience
• Demonstrated experience in designing and delivering effective training programs via different learning modalities
• Understanding of adult learning principles, instructional design methodologies and learning trends; proficiency with learning management systems and other e-Learning authoring tools
• Customer management experience driving outcome at varying levels of the organization
• Strong project management skills, including the ability to prioritize tasks, manage deadlines and work independently
• Excellent communication skills, with ability to engage and empower diverse audiences
• Strong analytical and problem-solving abilities, savvy at identifying risks and devising effective mitigation
  
  

Preferred

• Supply Chain experience, including track record in large transformational projects
• Proficiency in agile methodology
• Technology and business process experience
• Experience working in a fast-paced, dynamic environment with a global workforce
  
  

Other

• This position may require up to 25 % domestic and international travel